[Resolved] Olx India — fraudulent issue

Arnavsingh2402

from Allahabad, Uttar Pradesh

Address:	241001
Website:	Olx

My friend purchased an iPhone x which showed the cost of 35000 he contacted the dealer named Bhupinder Singh and paid the amt then the next day the dealer contacted my frnd and asked 20000 more for the custom clearance dealer said it is refundable but my frnd still did not receive the product n the dealer is unavailable I have details about dealer.

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Mar 23, 2018

Complaint marked as Resolved

Verified Support

Feb 20, 2018

OLX India Customer Care's response Dear Arnav,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX