Olx India — Holdback amount still not received even though the RC transfer is done

I sold my car in the month of April to OLX Autos. The RC transfer is also done but they are not returning the holdback amount of Rs.10, 000. The Customer support just keeps telling me that they will get back to me within 24/48/72 hours but there is no response at the end of the day. The Sales executive said he has released the amount from his end.

This is highly unprofessional and seems like a scam as if OLX Autos is keeping the holdback amount of many customers and building a fortune on it.

OLX India if you are looking at this please try to resolve it.