[Resolved] Olx India — I paid for my 2ad but can't open the site any more

Shipra Sapdi

from Indore, Madhya Pradesh

Address:

Bastar, Chhattisgarh, 494001

Dear sir I paid for my ad for 1month its house for rent and paying guest I have done nothing wrong with ad but can't open the site can't sign in so please let me know the issue my I'd is verified with Facebook Shipra sapdi and phone no with [protected], [protected] when ever I tried it says error or olx can't reached out or moved out to another website

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May 27, 2017

Complaint marked as Resolved

Verified Support

Apr 25, 2017

OLX India Customer Care's response Dear Shipra,

Greetings from Team OLX!

We understand your concern and regret the inconvenience caused.

We would like to inform you that your account from the mobile number [protected] is completely active for posting ads on OLX website.

However, there is no account registered from the mobile number [protected]. If you are unable to access your account then please perform these quick troubleshooting actions:

Verify that you are using an Operating System (OS) and browser supported by OLX in order to make sure that the site is working properly.
Clear your browser's cache and delete all cookies. These options can be found in your browser's tools.
Verify if you have Flash Player installed on your browser by using the following link: http://www.adobe.com/software/flash/about

If the problem still persists, please share the following information at [protected]@olx.in

1) Problem description in detail (Operating System, Browser)
2) Screenshot of the error if displayed.
3) Device used (PC/ Mobile site)

We value your relationship with us and wish to leave no stone unturned in meeting your expectations and assure you of our best services.

Thanks,
Team OLX!