Verified Support
Aug 22, 2017
OLX India Customer Care's response Dear OLX User,
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.
1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) As you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.
Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
We look forward to your response.
Regards,
Team OLX.
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