[Resolved]  Olx India — OLX banning account and no chance to unban

I have bought and sold stuff on OLX. No fraud or click-baiting can be seen in my post. OLX banned my phone number first and then my email. I reached out to them to unban my account but they gave a generic response. It is not even a human responding to the email. Just because a buyer reports me for not lowering my price is not a reason to ban my account (I hope that is the reason as OLX never shares why because it is not a human responding to our email).

OLX should give a fair chance to both parties before banning an account.
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2024
Complaint marked as Resolved 
Verified Support
Feb 03, 2024
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4701
    Pending
    946
    Resolved
    2581
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information