Olx India — Olx India - Banned My Account and not given any proper response

Charles Raja J

Oct 8, 2023

Address:

2D34, Kalpataru Riverside, Panvel

I have received one offer for one of my add, they told me to share my phone number, immediately received message in my whatsapp and received one QR code, he claimed I will receive payment but that link is for make payment, so I mentioned that number in OLX and asked that user is this your number? Why you send message like this?, immediately my OLX account blocked and what ever account used my mobile all are blocked by OLX. I have sent email with proof to.olx still not received any proper response. My olx account mobile number is [protected]. Hope OLX will check all log files and provide proper response for the harassment made to me by the way of blocking again and again accounts logged in through my mobile.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 9, 2023

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Charles Raja J's [Complaint's author] reply, Oct 11, 2023

Many times wrote to OLX from registered email ID [email protected] and mobile number 9894953314, but no use and OLX continuine blocking ID's login through my Samsung Note 20 ultra mobile. Lost hope on OLX and the way they treated the genuine customer is horrible.