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OLX India

[Resolved]  Olx — Mobile Phone

The name of the guy is Bhavani Singh. I got his ad through the olx. He gave his number. I found him to be good person. He told me that he is in Indian army. He told he would not cheat and he trust. Inorder get more trust he shared his aadhar card, canteen smart card, and his photo. He promised me to give iPhone 13 pro max 256 Gb for 45k. He told me he would courier the item. Inorder to make believe he sent me the copy the invoice of the courier with Indian Army letter pad. So as an advance he asked me to pay 10k but I told him I would pay only 1k. Once I received product and finish checking the product I would send the rest of the money . This happened on 13/05/23. I have his chat details, his number, his aadhar card, his photo, his canteen smart card and the invoice. I think I was cheated by him.
I can provide any of the details. I have collected everything. Dear Sir, please do help me because we have our trust in our Indian Army. Due to someone we must not loose it. I am not sure whether I get back my money or the product. Someone please help me.
You can contact me for details over the following mail : [protected]@gmail.com
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Jun 19, 2023
Complaint marked as Resolved 
Verified Support
May 14, 2023
OLX India Customer Care's response Dear OLX user,

Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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Comments

The name of the seller is priyanka. I got the ad through olx. I had purchased iphone 13 pro from her. I messaged her in olx app . There she gave her mobile number and asked me to whatsapp for more pictures of the product and various details. I did the same as said and had enquired the details before buying . But the product I had recieved is discarded with very very poor camera quality and unavailable model number. I was shocked to see. It was 19.5 k to be paid to the olx user. I trusted her and purchased the mobile phone. Even i had asked for the bill and warranty card she told me that it will be on your gmail but it was not . I called her again she told me the site issue . Now i had called up for a refund but she is not picking up the call. It was a humble request that you may look into the matter and help me out by resolving the problem . As it is only the concern of the trust in online shopping. Most of thr population may lack the trust in online shopping apps and the result will be the flop of online marketting
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