[Resolved] Olx — olx fraud army men

BhartiBansal

Address:

Pune, Maharashtra, 411014

My name bharti bansal, i posted one add for cooler on behalf of my friend on her olx account. We wanted to sell cooler with price 3500. Olx fraud person called for buying the cooler. He agreed to buy at price 3200 and without verified cooler the ask to pay first. He said "i am a army merchant person and i can gave u money only through qr merchant id". So he demanded for g-pay no. And send qr code to scan first. Then i will put otp from my side and then i will put otp from my side after i put otp from my side he said timeout and session failed. This repeated for 3 times

1.) first transaction i lost 3200
2.) second transaction i lost 4999
3.) third transaction i lost 11, 699

Fraud name : vinay kamal mangwani (As per truecaller details)
Fraud contact no. :[protected]

Please take appropriate actions

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Mar 22, 2020

Complaint marked as Resolved

Verified Support

Feb 19, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!