[Resolved] Olx — selling fake mobile phones

vamsivaddiraju

from Hyderabad, Telangana

Address:

New Delhi, Delhi, 110043

Hi recently, i buyed iphone 7 from olx, but when receivedto surprise, it is android phone with iphone structure. Infact the mobile is not working for which i paid 11500. When i spoke to them they say it will be exchanged but the phone rings and never they are answer. The seller name is manoj : [protected]. Olx please block these kind of stuff and protect the normal people. First i got message from named: sonia: [protected] and then she took order for cash on delivery. Friends pls be careful.

Was this information helpful?

No (0)

Yes (1)

Feb 24, 2019

Complaint marked as Resolved

Nov 27, 2018

Updated by vamsivaddiraju Please do something to get my money back

Verified Support

Jan 16, 2019

OLX India Customer Care's response Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.

- Transaction receipt if any, in context to advance payment.

- Ad id through which you have contacted the seller.

- Chat/message history with the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX