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Hi, Arunbo009.
We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We have passed your ID account to our financial specialist. They will take action on it and contact you with an update shortly.
Best regards, Olymp Trade team.
We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We have passed your ID account to our financial specialist. They will take action on it and contact you with an update shortly.
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Sep 16, 2022
Verified Support
Hi, Arunbo009.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. So we have reminded our specialists to track the latest update. They will call you shortly and inform you of the status of your request.
Kindly be patient with us.
Best regards, Olymp Trade team.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. So we have reminded our specialists to track the latest update. They will call you shortly and inform you of the status of your request.
Kindly be patient with us.
Best regards, Olymp Trade team.
0007Avijit's reply, Sep 18, 2022
Bro do you get your money
It's already 60 day, As of now I didn't received my money and my account also blocked..no one replying my mails.
I'm not understanding whether I will get my money back or not.
Just give me clarification whether I will get my money back or not.
I'm not understanding whether I will get my money back or not.
Just give me clarification whether I will get my money back or not.
Olymp Trade Customer Care's response, Sep 27, 2022
Verified Support
Hi, Arunbo009.
Thank you for writing back to us. We have tried to contact with you via phone calls, but unfortunately, it was not successful. We sent you an email for that matter. We will also ask our specialist to contact you regarding your blocked account. They will call you shortly with comprehensive support.
Kindly be patient with us.
Best regards, Olymp Trade team.
Thank you for writing back to us. We have tried to contact with you via phone calls, but unfortunately, it was not successful. We sent you an email for that matter. We will also ask our specialist to contact you regarding your blocked account. They will call you shortly with comprehensive support.
Kindly be patient with us.
Best regards, Olymp Trade team.
Please contact me in mobile number [protected].
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79%
Complaints
1511
Pending
375
Resolved
1103
+54 11 5917 5747 [Buenos Aires]
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We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Regarding your deposit pending, we would like to solve it for you as soon as possible. To do so, please provide us with your ID account. With it, we can create a task for our financial specialists. They will investigate the pending and contact you with the updated status.
We are waiting for your response.
Best regards, Olymp Trade team.
From last 40 days they telling Finance department working hard and it will get process soon.
there is time frame, 40 days is not a soon.