[Resolved] Olymp Trade — Account blocked /refund my deposit amount $1000 | |||||
Dear Sir, NAME : MOHAMED IBRAHIM LOGIN ID: ibu424000.[protected]@gmail.com Describes I have yesterday invest in olymp trade platform $1000. Unfortunately I use my deposit for two accounts used but i don't know the rules and agreement so my olymp trade account is blocked . I need only my deposit amount. Profit I'm not expecting. I have very critical situation in now. I need money for medical emergency hospital bill payment. I'm very humble request to you please transfer my deposit amount only. I'm very sorry sir I don't know. The rules and agreement. Was this information helpful? | |||||
Dec 16, 2021 Complaint marked as Resolved Dear Sir,
Thank you for your response.
They Gmail id :
[email protected]
I don't know the number. Only I contact customer service only.
My Gmail id:
[email protected]
My Olymptrade I'd : 83710632 Olymp Trade customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Greetings, ibusherif!
Thank you for contacting us. We are sorry to hear that you have such a situation in your life. Kindly specify your account ID in the reply so we can identify you in our system.
Best regards, Olymp Trade team.
Thank you for contacting us. We are sorry to hear that you have such a situation in your life. Kindly specify your account ID in the reply so we can identify you in our system.
Best regards, Olymp Trade team.
Hi there, ibusherif!
Thank you for providing the necessary information. 18.11.2021 the Company terminated the Service Agreement with you on the trading account 82631387 and warned that in cases of establishing any instances of trading on other accounts, the Company reserves the right to block these accounts and all funds in them.
Due to the fact that you registered a new account 83710632 after the termination of the Agreement and the warning, the Company was forced to apply the consequences described in clause 8.5.1. of the Service Agreement. You can find information at the link: https://olymptrade.com/terms
Get well soon!
Best regards, Olymp Trade team.
Thank you for providing the necessary information. 18.11.2021 the Company terminated the Service Agreement with you on the trading account 82631387 and warned that in cases of establishing any instances of trading on other accounts, the Company reserves the right to block these accounts and all funds in them.
Due to the fact that you registered a new account 83710632 after the termination of the Agreement and the warning, the Company was forced to apply the consequences described in clause 8.5.1. of the Service Agreement. You can find information at the link: https://olymptrade.com/terms
Get well soon!
Best regards, Olymp Trade team.
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Thank you for contacting us. We are sorry to hear that you have such a situation in your life. Kindly specify your account ID in the reply so we can identify you in our system.
Best regards, Olymp Trade team.