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Olymp Trade Complaints & Reviews

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Updated: Feb 14, 2026
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Olymp Trade reviews & complaints page 18

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Sahir Patkar
May 14, 2023
May 19, 2023
This thread was updated on May 19, 2023
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I found something impossible here. It is either that the platform sees the future or there is something seriously wrong about this place. So if I'll tell you the story quickly, what happened is that I signed up to trade the markets here on a Monday, It's all good. I'm trading I'm chillin. Traded all week and here comes the weekend. I was waiting to have a break from the assets and I logged in. I see that everything is in line with what needs to happen. Stocks don't trade on weekends, forex don't trade, commodities, indexes don't trade. But what do I see? There is a commodity composite index, A European and an Asian composite index that are moving, that I can trade. On a weekend! How is that possible? Are they lying about their assets?
Olymp Trade customer support has been notified about the posted complaint.
Greetings, Sahir Patkar.

Thank you for your review. Olymp Trade is a modern and advanced broker. We offer many trading benefits for users.

Regarding your question, it is a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites. If you would like to know more about the trading hours of the assets, kindly follow the link https://plus.olymptrade.com/en/assets.

If there's anything else we can do to help, please let us know.
Best regards, Olymp Trade team.
Okay then. Turns out they are not just simple indexes but they are tokenized assets, they are basically digitalized financial securities that derive their prices from other forces that are influencing its price. So I have learned something new today afterall, anyways, I am not gonna bored on the weekends either from now on, which is totally fine by me.
Olymp Trade Customer Care's response, May 19, 2023
Verified Support
Greetings, Sahir Patkar.

It is good that we helped you figure things out. You can always try the demo account so that you can understand the platform better. Kindly mark it as "Resolved" if the issue is done. Wish you a lot of success!

Best regards, Olymp Trade team.
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    Raj Zachariah
    May 13, 2023
    May 17, 2023
    This thread was updated on May 17, 2023
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    I heard about olymp trade forex broker from my friend. He didn’t provide me with much details, and to be honest I don’t need them, as I used to dive into the action immediately. I think it’s the best way to master something.
    So I skipped the demo account, just read a few articles about forex trading and that’s it. Practice is the best teacher.
    However, the trading on the platform was a bit different. For some reason the orders I opened closed after a while. As far as I know forex trading doesn’t imply any type of expiration of orders.
    Can somebody explain to me what is happening? Maybe there are several olymp trade brokers existing?
    May 18, 2023
    Complaint marked as Resolved 
    I mixed up fixed time trading and forex trading on the platform obviously. Who knew that olymp trade is such a versatile broker with several trading modes. I guess the next time I should trade on a demo account at least for some time. Anyway thanks to the client support for clearing all the things up.
    Olymp Trade customer support has been notified about the posted complaint.
    Hello, Raj Zachariah.

    Thank you for choosing Olymp Trade as your trading broker. Olymp Trade offers Forex and Fixed Time Trade. Fixed Time Trades (Fixed Time, FTT) is one of the trading modes available on the Olymp Trade platform. In this mode, you make trades for a limited period of time and receive a fixed rate of return for a correct forecast about the movements in currency, stock and other asset prices.

    Trading in Fixed Time mode is the easiest way to earn money on changes in the value of financial instruments. However, to achieve positive results, you need to take a training course and practice with a free demo account available on Olymp Trade.

    We think that you accidentally use FTT. To switch back to Forex, please go to the asset and choose Forex for it.

    If there's anything else we can do to help, please let us know.
    Best regards, Olymp Trade team.
    Olymp Trade Customer Care's response, May 18, 2023
    Verified Support
    Hi, dear Raj Zachariah.

    We are glad that we helped you with that. We understand that a new trading platform can be a little bit tricky. It is useful to use the demo account for this matter. We wish you a lot of success ahead!

    Best regards, Olymp Trade team.
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      ARJUN TOMAR
      May 13, 2023
      May 17, 2023
      This thread was updated on May 17, 2023
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      Kindly transfer my withdrawal to my bank today anyhow.
      I need money so urgently.
      Kindly process my money faster.
      I can't wait more. I have expert status, still this much late in withdrawal?
      I need to complaint here because it's been 2 days. I can't wait anymore now.
      User ID: 79878460
      email: [protected]@gmail.com
      Olymp Trade customer support has been notified about the posted complaint.
      Hello, ARJUN TOMAR.

      We are writing to you to let you know that your case has been taken care of. Our specialists will contact you soon.

      Best regards, Olymp Trade team.
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        Animesh Sant
        May 13, 2023
        May 17, 2023
        This thread was updated on May 17, 2023
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        The broker attracted me with its regulated status and one of the richest brokerage histories on the forex market.
        It has almost a decade of experience which in and of itself means that I can confidently trust my money to it.
        Plus the watchdog of the broker includes the compensation fund to cover the clients’ deposits in case something goes wrong and the company won't be able to fulfill the withdrawals.
        I wanted to start with forex trading first, but it seems like there is no forex trading at all. As even in the forex tab there is no volume choice, buy and sell options and all the attributes that I read about prior to registering with this broker. Does this broker even give the possibility to trade forex?
        May 18, 2023
        Complaint marked as Resolved 
        Oh, I get it. It’s the same forex trading nut with an Olymp trade twist. I mean it's forex trading but with fixed amounts. Which is actually quite cool at times and also can be much safer than ordinary forex.
        Olymp Trade customer support has been notified about the posted complaint.
        Hello, Animesh Sant.

        Thanks for taking the time to share your thoughts and feedback with us. Olymp Trade is a certified broker. That is why we are fully committed to our client’s benefits. Olymp Trade offers Fixed Time Trade and Forex.

        Forex is an international trading platform where currencies are bought and sold. It’s generally believed that the Forex market is the largest by volume and number of transactions.

        A Forex trader needs to predict how the price of a selected asset will change. In addition, the profit on the trade depends not only on the invested amount but also on how much the price of the asset rises or falls.

        We have instructions on how to open a trade in the Forex mode. https://plus.olymptrade-vn.com/en/help/category/forex-guide/instructions. You can easily follow it.

        Best regards, Olymp Trade team.
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          Abhinav singh 122
          from Kanpur, Uttar Pradesh
          May 12, 2023
          May 17, 2023
          This thread was updated on May 17, 2023
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          2 days ago I deposited ₹694.91 to a guy named Famida Shaikh through QR and I haven't got my deposit in my trading account yet, I request a refund or please deposit the amount to my trading account
          Olymp Trade customer support has been notified about the posted complaint.
          Hello, Abhinav singh 122.

          Thank you for letting us know about this. Please leave us with your ID account in the comment section. We will track the case with it.

          Best regards, Olymp Trade team.
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            ARJUN TOMAR
            May 12, 2023
            May 17, 2023
            This thread was updated on May 17, 2023
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            It's very urgent.
            Kindly process it today only.
            I need money urgently.
            User Id: 79878460
            Email: [protected]@gmail.com
            May 24, 2023
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Hello, ARJUN TOMAR.

            Thank you for letting us know about this. We have passed your ID account to the financial department. Kindly wait for us to contact you.

            Best regards, Olymp Trade team.
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              Asha Ayyar
              May 12, 2023
              May 17, 2023
              This thread was updated on May 17, 2023
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              I've been cooperating with Olymp Trade for a kinda substantial period. Not for a very long time, as the company is working since 2014, but I guess almost half of a year. I tend to trade only when the volatility is pretty low, as it primarily refers to my risk management strategy. Everything was good so far.
              However, recently during one of trading sessions, I found out that I couldn't open a position with a pretty habitual size. I personally tied this situation with an increased volatility and overall trading volumes, but how it works actually? I couldn't get what went wrong that day. The system simply didn't afford me to open a position.
              May 18, 2023
              Complaint marked as Resolved 
              Oh God... I find out about new functions here day by day, but I couldn't even imagine that there is a special system called Trading limit. It intentionally restricts your opportunity to open a position with a certain deal size during high volatility. It's so commendable that broker cares about risk management this way. Thanks Olymp Trade! You have clarified this moment to me. Now I'm calm.
              Olymp Trade customer support has been notified about the posted complaint.
              Greetings, Asha Ayyar.

              Thanks for your trust. It means so much when our traders share their experiences. Olymp Trade strives to provide the finest trading conditions. We are so happy that you give us good feedback.

              Could you please tell us what exactly happened, and what caused such an experience with our app? If you have specific questions, please kindly send them to our support team:
              - in a live chat at www.olymptrade.com
              - in direct messages of our group: www.facebook.com/olymptradecom/
              We will be very grateful for the update on your issue.

              Best regards, Olymp Trade team.
              Olymp Trade Customer Care's response, May 19, 2023
              Verified Support
              Greetings, Asha Ayyar.

              It is good that we helped you figure things out. You can always try the demo account so that you can understand the platform better. Wish you a lot of success!

              Best regards, Olymp Trade team.
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                ARJUN TOMAR
                May 12, 2023
                May 12, 2023
                This thread was updated on May 12, 2023
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                User id: 79878460
                It's been more than 18 hours. Still I didn't get any amount in my bank account.
                Kindly process my money faster.
                I need it urgently.
                Fix this issue.
                It's a humble request.
                Olymp Trade customer support has been notified about the posted complaint.
                Kindly process my money faster. I have urgent need of my money.
                It's very frustrating. I have expert status, still this late?
                Olymp Trade Customer Care's response, May 18, 2023
                Verified Support
                Hello, ARJUN TOMAR.

                We are so sorry that your experience did not match your expectations. We have passed your case to our specialists. They will contact you soon.

                Best regards, Olymp Trade team.
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                  Chakra Mangal
                  May 11, 2023
                  May 17, 2023
                  This thread was updated on May 17, 2023
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                  I've not a regular client of this broker, but sometimes I trade here and earn money. Actually, I'm not fond of regular trading at all, it's just a side activity together with my primary source of income. But, whatever.
                  Recently I stumbled upon an interesting thing. My account was inactive for a certain period, because I really had tons of work at my primary workplace. I couldn't allocate a minute to trading.
                  After I got back, I found out that my deposit got smaller. I clearly remember the sum that was on the account back when I left it inactive, however, after my return, it turned out that some funds vanished! The broker robs inactive accounts out? What does it mean?
                  May 26, 2023
                  Complaint marked as Resolved 
                  I stated that I am not a regular trader, so I didn't no about any inactivity fees... Thanks for the team to clarify me this situation. And I'm sorry for suspecting you in any dishonest activity, you know, I was outraged because my funds disappeared. Now I sorted out.
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, Chakra Mangal.

                  Thank you for contacting us. It is important that we can clear up the information for you in case any uncertainty appears. In the complaint, you are probably referring to the inactivity fee.

                  The company has a right to assess a dormancy fee for a long period of inactivity of a user account. It is applied to traders who have not made trades on a live account or carried out non-trading operations (withdrawal or deposit activity) for 180 days. Please, note that the $10 fee is charged once a month if your account remains inactive.

                  Best regards, Olymp Trade team.
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                    Sansudharsan
                    from Pondicherry, Puducherry
                    May 11, 2023
                    May 12, 2023
                    This thread was updated on May 12, 2023
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                    Trade I'd :[protected]
                    My actual EUR/USD trade starting time fixed at[protected]
                    -20:24:00 but trading start at[protected]:23:28pm.Please consider my justification.and solve my issue.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello, Sansudharsan.

                    Thank you for letting us know about this. Kindly leave us your ID account in the comment section. So that we can track the pending and keep you posted.

                    Best regards, Olymp Trade team.
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                      Chellyn6343
                      May 11, 2023
                      May 11, 2023
                      This thread was updated on May 11, 2023
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                      They refuse to grant my withdrawal and never refund my initial funds they have with them. y ID verification was denied and I became frustrated took away my funds. I tried to an email to their customers support system but no one is responding and i had no choice other than to check (w w w. Chronicvolt. tech) and i was lucky enough to get saved from eruption and got my funds
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hi there!

                      We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

                      Best regards, Olymp Trade team.
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                        sophie234
                        May 10, 2023
                        May 11, 2023
                        This thread was updated on May 11, 2023
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                        It's not a nice idea for anyone to trust this platform, they don't care about their customers they only extort from your trading account and disable everything when you request for withdrawal. I tried to an email to their customers support system but no one is responding. I was lucky enough to get it resolved after which i check Volt Chronic Tech on googgle which came through for me with a reversal to my account. Please let us all be very careful
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hi there!

                        We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

                        Best regards, Olymp Trade team.
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                          sophie234
                          May 10, 2023
                          May 11, 2023
                          This thread was updated on May 11, 2023
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                          It's not a nice idea for anyone to trust this platform, they don't care about their customers they only extort from your trading account and disable everything when you request for withdrawal. My ID verification was denied and I became frustrated took away my funds. I tried to an email to their customers support system but no one is responding. I was lucky enough to get it resolved after which i google search Volt Chronic Tech which came through for me with a reversal to my account. Please let us all be very careful
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hi there!

                          We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

                          Best regards, Olymp Trade team.
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                            Myselfsr
                            May 10, 2023
                            May 11, 2023
                            This thread was updated on May 11, 2023
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                            My withdrawl is processed 50 hours before and funds got deducted from my olymp account but not received yet into my bank account. The amount was 50 USD. Please see into this matter asap..
                            Name- SAURABH RANA
                            USER ID[protected]
                            Olymp Trade customer support has been notified about the posted complaint.
                            Greetings, Myselfsr.

                            Thank you for letting us know about this. Kindly leave us your ID account in the comment section. With it, we can track the pending for you.

                            Best regards, Olymp Trade team.
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                              Myselfsr
                              May 9, 2023
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                              My withdrawl is processed 48 hours before and funds got deducted from my olymp account but not received yet into my bank account. The amount was 50USD. Please see into this matter asap..
                              Name- SAURABH RANA
                              USER ID[protected]
                              Olymp Trade customer support has been notified about the posted complaint.
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                                Rohit1140
                                May 8, 2023
                                May 9, 2023
                                This thread was updated on May 9, 2023
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                                Hey olymp tarde I got trading limit on my account please help me to remove it.
                                Account[protected]
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, Rohit1140.

                                Thank you for reaching out. We value your input and encourage you to let us know more details about your experience. A trading limit is a mathematical measurement of your account’s risk levels. It may cause inconvenience but it can protect the trading account both ways from risk.

                                Our community confirms that Olymp Trade is a reliable broker, it is a member of the International Financial Commission https://olymptrade.com/en-us/regulation. This is a confirmation of the high quality of our services and a guarantee for each trader of deposit insurance, comprehensive support, and prompt resolution of all issues.

                                Regarding your case, we would like to review the case with you. Kindly provide us with your ID account. So that we can check your account and do a thorough investigation of your claims.

                                Best regards, Olymp Trade team.
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                                  Anant222
                                  May 8, 2023
                                  Dec 16, 2024
                                  This thread was updated on Dec 16, 2024
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                                  Deposit funds missing for more than 82 days

                                  Website: www.olymptrade.com

                                  Olymp ID – 31752828
                                  Name: Anant Sharma
                                  Registered email address – [protected]@gmail.com

                                  ***It was a NetBanking Deposit of $20.00 through Olymp Trade on February 10 2023 and an IMPS Debit of INR 1652.00 (on the same date at the same time) from my Indusind Bank Account with IMPS Reference Number — IMPS/P2P/[protected]/9240/
                                  (Note: It was not through any UPI app)

                                  Have not...
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                                  Jasim7800
                                  May 7, 2023
                                  May 10, 2023
                                  This thread was updated on May 10, 2023
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                                  Read Start to end olymp Trade you awaited me for 4 months for my deposit and daily saying my fund was safe will credit soon and running 5 days cycle and after 4 months one day you saying we can't validate this transaction and saying it's my mistake no it's your platform failure your system provided closed account information where is my fault i always generates new transaction before deposit and when i am depositeing there is no pop up of that account was closed for transaction everything looks normal then how would i know that account was closed for transactions i always generates new transaction and i had also clicked on i have paid after the amount was deducted from my bank account and i had never saved any used our old receiving account UPI QR information.
                                  I am not a kid please don't fool me it's all yours platform failure.
                                  Send this message to your finance department.
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hello, Jasim7800.

                                  We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

                                  Can you leave us your ID account in the comment section below? We need to understand more about your case. We will be very grateful for the update on your issue.

                                  Best regards, Olymp Trade team.
                                  Jasim7800's [Complaint's author] reply, May 10, 2023
                                  ID number - 96426834
                                  Email id - [email protected]

                                  Please arrange a phone call of customer support executive
                                  or senior manager on my registered number +919509747268  or this is my secondary number +918619054791

                                  Please don't fool me i am not a kid you waited me for 4 months and payment was successfully paid to you please please don't fool me deposit my fund it's hard earned money.
                                  ID number[protected]
                                  Email id - [protected]@gmail.com

                                  Please arrange a phone call of customer support executive
                                  or senior manager on my registered number [protected] or this is my secondary number [protected]

                                  Please don't fool me i am not a kid you waited me for 4 months and payment was successfully paid to you please please don't fool me deposit my fund it's hard earned money.
                                  Olymp Trade Customer Care's response, May 11, 2023
                                  Verified Support
                                  Greetings, Jasim7800.

                                  Thank you for writing back to us. Please note that we just wanted to know your case better. We have sent your ID account and the detail of the case to our financial department. They will thoroughly investigate what you claim and contact you shortly.

                                  Best regards, Olymp Trade team.
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                                    Mukul1212
                                    from bengaluru, Karnataka
                                    May 7, 2023
                                    May 8, 2023
                                    This thread was updated on May 8, 2023
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                                    Resolved

                                    To be short this platform is very good. I am amazed by the simplicity of this product, how well-thought it is and I also appreciate that it offers to trade Forex and FTT on the same platform. I can move from Forex to FTT or vice versa by clicking a single button. It’s very suitable because I frequently use both modes, so I’m happy about it.
                                    But I face some trouble here. Horizontal lines used to mark price levels are hard to manage. Could give me a guide on them?
                                    May 9, 2023
                                    Complaint marked as Resolved 
                                    Sorry to disturb you. I already understood how to use them.
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Hello, Mukul1212.

                                    Thanks for leaving us such a wonderful review. We value that you choose us as your trading platform. Olymp Trade strives to bring good conditions and create a modern trading environment for users. We are glad that you had good impressions of the Olymp Trade platform.

                                    To switch from Forex to Fixed Time Trade, all you need to do is to go to the asset. There is a tab to choose Forex or Fixed Time Trade.

                                    Regarding your question on horizontal lines, we are pleased to inform you that you can draw lines on our platform under the indicators list. Please go to the third icon called “Technical Analysis” on the bottom left of the chart. Then Open the instrument list – Drawing. You can find horizontal lines there.

                                    Hope this clarified your question.
                                    Best regards, Olymp Trade team.
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                                      prince77716
                                      from NEW DELHI, Delhi
                                      May 4, 2023
                                      May 8, 2023
                                      This thread was updated on May 8, 2023
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                                      As i told you my brother is in hospital situation is very critical i need my money very urgent please do fast

                                      User ID 48055116
                                      Emial ID [protected]@gmail.com
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hi, Prince77716.

                                      Thank you for letting us know about it. We have passed your ID account and your case to our financial specialists. They will check the case and contact you shortly.

                                      Best regards, Olymp Trade team.
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