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Olymp Trade Complaints & Reviews

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Updated: Jan 2, 2026
Complaints 1557
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Olymp Trade reviews & complaints page 18

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A
ARJUN TOMAR
May 12, 2023
May 17, 2023
This thread was updated on May 17, 2023
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It's very urgent.
Kindly process it today only.
I need money urgently.
User Id: 79878460
Email: [protected]@gmail.com
May 24, 2023
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Hello, ARJUN TOMAR.

Thank you for letting us know about this. We have passed your ID account to the financial department. Kindly wait for us to contact you.

Best regards, Olymp Trade team.
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    Asha Ayyar
    May 12, 2023
    May 17, 2023
    This thread was updated on May 17, 2023
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    I've been cooperating with Olymp Trade for a kinda substantial period. Not for a very long time, as the company is working since 2014, but I guess almost half of a year. I tend to trade only when the volatility is pretty low, as it primarily refers to my risk management strategy. Everything was good so far.
    However, recently during one of trading sessions, I found out that I couldn't open a position with a pretty habitual size. I personally tied this situation with an increased volatility and overall trading volumes, but how it works actually? I couldn't get what went wrong that day. The system simply didn't afford me to open a position.
    May 18, 2023
    Complaint marked as Resolved 
    Oh God... I find out about new functions here day by day, but I couldn't even imagine that there is a special system called Trading limit. It intentionally restricts your opportunity to open a position with a certain deal size during high volatility. It's so commendable that broker cares about risk management this way. Thanks Olymp Trade! You have clarified this moment to me. Now I'm calm.
    Olymp Trade customer support has been notified about the posted complaint.
    Greetings, Asha Ayyar.

    Thanks for your trust. It means so much when our traders share their experiences. Olymp Trade strives to provide the finest trading conditions. We are so happy that you give us good feedback.

    Could you please tell us what exactly happened, and what caused such an experience with our app? If you have specific questions, please kindly send them to our support team:
    - in a live chat at www.olymptrade.com
    - in direct messages of our group: www.facebook.com/olymptradecom/
    We will be very grateful for the update on your issue.

    Best regards, Olymp Trade team.
    Olymp Trade Customer Care's response, May 19, 2023
    Verified Support
    Greetings, Asha Ayyar.

    It is good that we helped you figure things out. You can always try the demo account so that you can understand the platform better. Wish you a lot of success!

    Best regards, Olymp Trade team.
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      ARJUN TOMAR
      May 12, 2023
      May 12, 2023
      This thread was updated on May 12, 2023
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      User id: 79878460
      It's been more than 18 hours. Still I didn't get any amount in my bank account.
      Kindly process my money faster.
      I need it urgently.
      Fix this issue.
      It's a humble request.
      +1 photos
      Olymp Trade customer support has been notified about the posted complaint.
      Kindly process my money faster. I have urgent need of my money.
      It's very frustrating. I have expert status, still this late?
      Olymp Trade Customer Care's response, May 18, 2023
      Verified Support
      Hello, ARJUN TOMAR.

      We are so sorry that your experience did not match your expectations. We have passed your case to our specialists. They will contact you soon.

      Best regards, Olymp Trade team.
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        C
        Chakra Mangal
        May 11, 2023
        May 17, 2023
        This thread was updated on May 17, 2023
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        I've not a regular client of this broker, but sometimes I trade here and earn money. Actually, I'm not fond of regular trading at all, it's just a side activity together with my primary source of income. But, whatever.
        Recently I stumbled upon an interesting thing. My account was inactive for a certain period, because I really had tons of work at my primary workplace. I couldn't allocate a minute to trading.
        After I got back, I found out that my deposit got smaller. I clearly remember the sum that was on the account back when I left it inactive, however, after my return, it turned out that some funds vanished! The broker robs inactive accounts out? What does it mean?
        May 26, 2023
        Complaint marked as Resolved 
        I stated that I am not a regular trader, so I didn't no about any inactivity fees... Thanks for the team to clarify me this situation. And I'm sorry for suspecting you in any dishonest activity, you know, I was outraged because my funds disappeared. Now I sorted out.
        Olymp Trade customer support has been notified about the posted complaint.
        Hello, Chakra Mangal.

        Thank you for contacting us. It is important that we can clear up the information for you in case any uncertainty appears. In the complaint, you are probably referring to the inactivity fee.

        The company has a right to assess a dormancy fee for a long period of inactivity of a user account. It is applied to traders who have not made trades on a live account or carried out non-trading operations (withdrawal or deposit activity) for 180 days. Please, note that the $10 fee is charged once a month if your account remains inactive.

        Best regards, Olymp Trade team.
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          S
          Sansudharsan
          from Pondicherry, Puducherry
          May 11, 2023
          May 12, 2023
          This thread was updated on May 12, 2023
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          Trade I'd :[protected]
          My actual EUR/USD trade starting time fixed at[protected]
          -20:24:00 but trading start at[protected]:23:28pm.Please consider my justification.and solve my issue.
          Olymp Trade customer support has been notified about the posted complaint.
          Hello, Sansudharsan.

          Thank you for letting us know about this. Kindly leave us your ID account in the comment section. So that we can track the pending and keep you posted.

          Best regards, Olymp Trade team.
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            C
            Chellyn6343
            May 11, 2023
            May 11, 2023
            This thread was updated on May 11, 2023
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            They refuse to grant my withdrawal and never refund my initial funds they have with them. y ID verification was denied and I became frustrated took away my funds. I tried to an email to their customers support system but no one is responding and i had no choice other than to check (w w w. Chronicvolt. tech) and i was lucky enough to get saved from eruption and got my funds
            Olymp Trade customer support has been notified about the posted complaint.
            Hi there!

            We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

            Best regards, Olymp Trade team.
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              sophie234
              May 10, 2023
              May 11, 2023
              This thread was updated on May 11, 2023
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              It's not a nice idea for anyone to trust this platform, they don't care about their customers they only extort from your trading account and disable everything when you request for withdrawal. I tried to an email to their customers support system but no one is responding. I was lucky enough to get it resolved after which i check Volt Chronic Tech on googgle which came through for me with a reversal to my account. Please let us all be very careful
              Olymp Trade customer support has been notified about the posted complaint.
              Hi there!

              We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

              Best regards, Olymp Trade team.
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                sophie234
                May 10, 2023
                May 11, 2023
                This thread was updated on May 11, 2023
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                It's not a nice idea for anyone to trust this platform, they don't care about their customers they only extort from your trading account and disable everything when you request for withdrawal. My ID verification was denied and I became frustrated took away my funds. I tried to an email to their customers support system but no one is responding. I was lucky enough to get it resolved after which i google search Volt Chronic Tech which came through for me with a reversal to my account. Please let us all be very careful
                Olymp Trade customer support has been notified about the posted complaint.
                Hi there!

                We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

                Best regards, Olymp Trade team.
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                  M
                  Myselfsr
                  May 10, 2023
                  May 11, 2023
                  This thread was updated on May 11, 2023
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                  My withdrawl is processed 50 hours before and funds got deducted from my olymp account but not received yet into my bank account. The amount was 50 USD. Please see into this matter asap..
                  Name- SAURABH RANA
                  USER ID[protected]
                  +1 photos
                  Olymp Trade customer support has been notified about the posted complaint.
                  Greetings, Myselfsr.

                  Thank you for letting us know about this. Kindly leave us your ID account in the comment section. With it, we can track the pending for you.

                  Best regards, Olymp Trade team.
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                    Myselfsr
                    May 9, 2023
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                    My withdrawl is processed 48 hours before and funds got deducted from my olymp account but not received yet into my bank account. The amount was 50USD. Please see into this matter asap..
                    Name- SAURABH RANA
                    USER ID[protected]
                    Olymp Trade customer support has been notified about the posted complaint.
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                      Rohit1140
                      May 8, 2023
                      May 9, 2023
                      This thread was updated on May 9, 2023
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                      Hey olymp tarde I got trading limit on my account please help me to remove it.
                      Account[protected]
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hello, Rohit1140.

                      Thank you for reaching out. We value your input and encourage you to let us know more details about your experience. A trading limit is a mathematical measurement of your account’s risk levels. It may cause inconvenience but it can protect the trading account both ways from risk.

                      Our community confirms that Olymp Trade is a reliable broker, it is a member of the International Financial Commission https://olymptrade.com/en-us/regulation. This is a confirmation of the high quality of our services and a guarantee for each trader of deposit insurance, comprehensive support, and prompt resolution of all issues.

                      Regarding your case, we would like to review the case with you. Kindly provide us with your ID account. So that we can check your account and do a thorough investigation of your claims.

                      Best regards, Olymp Trade team.
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                        A
                        Anant222
                        May 8, 2023
                        Dec 16, 2024
                        This thread was updated on Dec 16, 2024
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                        Deposit funds missing for more than 82 days

                        Website: www.olymptrade.com

                        Olymp ID – 31752828
                        Name: Anant Sharma
                        Registered email address – [protected]@gmail.com

                        ***It was a NetBanking Deposit of $20.00 through Olymp Trade on February 10 2023 and an IMPS Debit of INR 1652.00 (on the same date at the same time) from my Indusind Bank Account with IMPS Reference Number — IMPS/P2P/[protected]/9240/
                        (Note: It was not through any UPI app)

                        Have not...
                        +1 photos
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                        Jasim7800
                        May 7, 2023
                        May 10, 2023
                        This thread was updated on May 10, 2023
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                        Read Start to end olymp Trade you awaited me for 4 months for my deposit and daily saying my fund was safe will credit soon and running 5 days cycle and after 4 months one day you saying we can't validate this transaction and saying it's my mistake no it's your platform failure your system provided closed account information where is my fault i always generates new transaction before deposit and when i am depositeing there is no pop up of that account was closed for transaction everything looks normal then how would i know that account was closed for transactions i always generates new transaction and i had also clicked on i have paid after the amount was deducted from my bank account and i had never saved any used our old receiving account UPI QR information.
                        I am not a kid please don't fool me it's all yours platform failure.
                        Send this message to your finance department.
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Jasim7800.

                        We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

                        Can you leave us your ID account in the comment section below? We need to understand more about your case. We will be very grateful for the update on your issue.

                        Best regards, Olymp Trade team.
                        Jasim7800's [Complaint's author] reply, May 10, 2023
                        ID number - 96426834
                        Email id - [email protected]

                        Please arrange a phone call of customer support executive
                        or senior manager on my registered number +919509747268  or this is my secondary number +918619054791

                        Please don't fool me i am not a kid you waited me for 4 months and payment was successfully paid to you please please don't fool me deposit my fund it's hard earned money.
                        ID number[protected]
                        Email id - [protected]@gmail.com

                        Please arrange a phone call of customer support executive
                        or senior manager on my registered number [protected] or this is my secondary number [protected]

                        Please don't fool me i am not a kid you waited me for 4 months and payment was successfully paid to you please please don't fool me deposit my fund it's hard earned money.
                        Olymp Trade Customer Care's response, May 11, 2023
                        Verified Support
                        Greetings, Jasim7800.

                        Thank you for writing back to us. Please note that we just wanted to know your case better. We have sent your ID account and the detail of the case to our financial department. They will thoroughly investigate what you claim and contact you shortly.

                        Best regards, Olymp Trade team.
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                          M
                          Mukul1212
                          from bengaluru, Karnataka
                          May 7, 2023
                          May 8, 2023
                          This thread was updated on May 8, 2023
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                          Resolved

                          To be short this platform is very good. I am amazed by the simplicity of this product, how well-thought it is and I also appreciate that it offers to trade Forex and FTT on the same platform. I can move from Forex to FTT or vice versa by clicking a single button. It’s very suitable because I frequently use both modes, so I’m happy about it.
                          But I face some trouble here. Horizontal lines used to mark price levels are hard to manage. Could give me a guide on them?
                          May 9, 2023
                          Complaint marked as Resolved 
                          Sorry to disturb you. I already understood how to use them.
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hello, Mukul1212.

                          Thanks for leaving us such a wonderful review. We value that you choose us as your trading platform. Olymp Trade strives to bring good conditions and create a modern trading environment for users. We are glad that you had good impressions of the Olymp Trade platform.

                          To switch from Forex to Fixed Time Trade, all you need to do is to go to the asset. There is a tab to choose Forex or Fixed Time Trade.

                          Regarding your question on horizontal lines, we are pleased to inform you that you can draw lines on our platform under the indicators list. Please go to the third icon called “Technical Analysis” on the bottom left of the chart. Then Open the instrument list – Drawing. You can find horizontal lines there.

                          Hope this clarified your question.
                          Best regards, Olymp Trade team.
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                            prince77716
                            from NEW DELHI, Delhi
                            May 4, 2023
                            May 8, 2023
                            This thread was updated on May 8, 2023
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                            As i told you my brother is in hospital situation is very critical i need my money very urgent please do fast

                            User ID 48055116
                            Emial ID [protected]@gmail.com
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hi, Prince77716.

                            Thank you for letting us know about it. We have passed your ID account and your case to our financial specialists. They will check the case and contact you shortly.

                            Best regards, Olymp Trade team.
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                              prince77716
                              from NEW DELHI, Delhi
                              May 4, 2023
                              May 8, 2023
                              This thread was updated on May 8, 2023
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                              My withdrawl still in process my brother in hospital i need my money urgent please help me to done my request its very urgent

                              User Id 48055116
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hello, Prince77716.

                              Thank you for letting us know about it. We have passed your ID account and your case to our financial specialists. They will check the case and contact you shortly.

                              Best regards, Olymp Trade team.
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                                Ahmad0A
                                May 3, 2023
                                May 8, 2023
                                This thread was updated on May 8, 2023
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                                He closed my account and took the amount in it, which is 3718 dollars They said your account is not verified But I told him that he was documented and gave them a copy of the documentation But then they said I violated clause 8 But I did not violate anything
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, Ahmad0A.

                                It is a pity that you made that conclusion. Olymp Trade is a trustworthy and certified broker. Our operation is under our regulator – Finacom.

                                We understand that your account is going through an investigation. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity. Please note that our clients who trade in line with the platform’s policies are not subjected to such check-ups.

                                Another thing you can do if you do not agree with us. That you can file a complaint at [protected]@olymptrade.com. They will review your case and give a final decision from the company.

                                Do not hesitate to contact us if any questions or concerns appear.
                                Best regards, Olymp Trade team.
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                                  Krishnaaero
                                  May 3, 2023
                                  May 8, 2023
                                  This thread was updated on May 8, 2023
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                                  I have intimated many times simply robot messages only reply to my emails but no response at all. what is your problem to cheat the peoples who are trusting your olymptrade website. seriously im fed up your no response for your customer my id is 94982653
                                  +1 photos
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hello, Krishnaaero.

                                  It is a pity that you made that conclusion. Olymp Trade is a trustworthy and certified broker. Our operation is under our regulator – Finacom.

                                  We understand that your account is going through an investigation. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity. Please note that our clients who trade in line with the platform’s policies are not subjected to such check-ups.

                                  Another thing you can do if you do not agree with us. That you can file a complaint at [protected]@olymptrade.com. They will review your case and give a final decision from the company.

                                  Do not hesitate to contact us if any questions or concerns appear.
                                  Best regards, Olymp Trade team.
                                  Krishnaaero's [Complaint's author] reply, May 16, 2023
                                  it still my account is active not suspended, when i will get the refund
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                                    Myselfsr
                                    May 2, 2023
                                    May 8, 2023
                                    This thread was updated on May 8, 2023
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                                    Resolved

                                    My withdrawl is processed 36 hours before and funds got deducted from my olymp account but not received yet into my bank account. The amount was 71.4USD. Please see into this matter asap..
                                    Name- SAURABH RANA
                                    USER ID[protected]
                                    May 9, 2023
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Hi, Myselfsr.

                                    Thank you for letting us know about this. Kindly leave your ID account in the comment section. With it, we can check the case and contact you for an update.

                                    Best regards, Olymp Trade team.
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                                      Paras Ranjan Pradhan
                                      Apr 30, 2023
                                      May 8, 2023
                                      This thread was updated on May 8, 2023
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                                      Address: Odisha

                                      I have recently updated two factor authentication by google authenticator app and unknowingly i have uninstalled the app and i have lost the backup code and there is no way i can login to my account. So please help me with this issue as there is a email address and phone number i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my mobile number instead of two factor authentication
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hello, Paras Ranjan Pradhan.

                                      We understand your case. We are glad that you asked us. Kindly contact us directly so that we can verify your request. You can contact us:
                                      - via e-mail [protected]@olymptrade.com
                                      - in a live chat at www.olymptrade.com
                                      - in direct messages of our group www.facebook.com/olymptradecom/
                                      We will help you! We will be very grateful for the update on your issue.

                                      Best regards, Olymp Trade team.
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