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Olymp Trade Complaints & Reviews

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Updated: Jun 24, 2025
Complaints 1551
Resolved
1146
Unresolved
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Olymp Trade reviews & complaints page 35

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S
Sach22
Aug 31, 2022
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This company keep scamming people off their funds they scammed me off the money invested but All thanks to GOD I found help from Glo ba lrec over yfu nd s.or g they help me out with my money
Olymp Trade customer support has been notified about the posted complaint.
Hello!

We are letting you know that we have sent a request to update your content by removing promotional content. The link you have attached is potentially harmful to the Customer Complaint. Kindly take measures, otherwise, we will have to flag your review for removal.

Best regards, Olymp Trade team.
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    CARTOONS GAMING
    Aug 30, 2022
    Resolved
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    Resolved

    Hello sir
    My name is Rohit kumar
    My olymp user id is 92227449
    I have deposited INR 700rs in my olymp account. the transaction is successful and money is deducted from my bank account but my money is not credited to my olymp live account yet . Please help me
    My deposit request number is [protected]
    +1 photos
    Oct 3, 2022
    Complaint marked as Resolved 
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2022
    Olymp Trade Customer Care's response
    Greetings, CARTOONS GAMING.

    Thank you for letting us know about your deposit pending. We have passed your ID account and the details of the case to our financial specialists. They will investigate the pending and contact you shortly with the update and support.

    We would value an update once your case is resolved.
    Best regards, Olymp Trade team.
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      Balasubramanian86
      Aug 30, 2022
      Resolved
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      Resolved

      I'm not sure if this broker offers multiple chart types. I've been searching for a way to change my default chart from an area chart to a bar chart for a little while now and haven't found it. Does the broker even offer a variety of chart types? To me, the area chart appears like a skyline drawing, and it's challenging to work with. Why would a broker not offer charting options? I haven't even searched for drawing tools on the charts, but I doubt they'll be helpful.
      Sep 7, 2022
      Complaint marked as Resolved 
      Gosh! I guess it’s the lack of experience with the Olymp trade platform and my impatience. sorry for making problems out of thin air. I will be more observant next time.
      Olymp Trade customer support has been notified about the posted complaint.
      Hello, Balasubramanian86.

      Thank you for your question. We are glad that you mention Chart types. Olymp Trade strives to offer the finest trading conditions. And we understand that chart types are very important and indispensable. That is why we provide 4 different chart types. They are Area Chart, Japanese candlesticks, Heikin Ashi, and Bars.

      If you do not like the Area Chart (the straight line), you can easily switch to another one. By clicking on the second button on the left bottom of the chart. You will see the list of chart types to choose from.

      Hope that clarified your understanding.
      Best regards, Olymp Trade team.
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        Xoxova
        Aug 30, 2022
        Resolved
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        Hello
        I deposited 1100rs INR in olymp trade through net banking
        My money got deducted from my bank but transaction showing failed in there
        Customer support is also worst in here

        I need my refund ASAP

        MY bank account number :- [protected]
        +1 photos
        Oct 11, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Aug 31, 2022
        Olymp Trade Customer Care's response
        Hello, Xoxova.

        Thank you for bringing this case to our attention. We would like to solve the pending soon. To do so, please provide your ID account in the comment session. Our financial specialists will look up the case and provide comprehensive support once we receive your ID account.

        Waiting for your response.
        Best regards, Olymp Trade team.
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          sachin Aggarwal176
          Aug 29, 2022
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          Account blocked for ### reason,also not refunded my amount

          Thank you for your response. But this is very bad, olymp trade taking very long time and also company says Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behavior was noticed. And this is not the valid reason to block the account .Its our money so it's our choice whether we want to to trading or not, i did this because I just want to check...
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          sachin Aggarwal176
          Aug 29, 2022
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          Address: temple road, mcleodganj

          This is not good, , olymp trade taking very long time and also company says Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behavior was noticed. And this is not the valid reason to block the account .Its our money so it's our choice whether we want to to trading or not, i did this because I just want to check the process of withdrawal money before trading in this platform.but my experience is very bad and i am very insecure to continue on this platform .I am thinking now that this is a scam, fraud and this is not legit way to do with your client.please change your policies .if your want to scale in long way.your process of investigating is taking a lot of time so please don't tell ### to public that this is your standard policy (also provide some time frame for this) .

          Email : [protected]@gmail.com
          Amount : 130 $
          More than : 3 weeks
          If you withdrawal is unusual non trading
          behavior and is not ok for you, please refund my money with in reasonable time

          Please note If you are not going to give me my refund I will complaint and feedback online on every social platforms as much as I can on regular basis in near future .
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2022
          Olymp Trade Customer Care's response
          Hello, Sachin Aggarwal176.

          Thank you for contacting us. It's a pity that you have made this conclusion. As you may know, to be qualified as a reliable broker and certified by our regulator - Finacom, Olymp Trade needs to follow the rules and regulations stated in the Service Agreement. That is why we encourage users to read it carefully before signing up.

          We understand your frustration right now. Your review is very concerning to us. And we take this matter sincerely. The reason it took us a certain time to investigate is that it involved a lot of department and careful consideration. Any unusual behavior can lead to a security issue for users.

          Regarding your request, it is recommended that you write an official complaint to the claim department via [protected]@olymptrade.com. You can describe your situation to them along with your ID account. They can take a look at the case and finalize the needed action.

          Best regards, Olymp Trade team.
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            P
            ParikshithN
            from Bengaluru, Karnataka
            Aug 28, 2022
            Resolved
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            Resolved

            Dear Sir,

            My OlympTrade ID is 91427012. I have made a deposit of INR 20, 000 on 20th of July and I have not received my deposit to my Olymptrade account. I have been following up with the customer care and submitted all documents as per their request but unfortunately only reply I get from them is they have created a task to the concerned team and they will resolve it within 5 working days but it has been more than a month and I still get the same answer from them. I hope you can resolve the issue quickly.

            Thanks & Regards,
            Parikshith
            Oct 30, 2022
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Sep 16, 2022
            Olymp Trade Customer Care's response
            Hello, dear Parikshith.

            Thank you for bringing this case to our attention. We would like to solve your case now. We understand that you have been assisted by our support team before. We have reminded them to track the current status of the pending. They will check the process and contact you shortly with an update on the current process and provide comprehensive support.

            Kindly be patient with us.
            Best regards, Olymp Trade team.
            Hello, ParikshithN.

            Thank you for bringing this matter to our attention. We would like to solve this pending for you now. We have passed your ID account to our financial specialist. They will investigate the case and contact you shortly to update the status and provide needed assistance. We understand that you have contacted us before. Kindly be patient with us while we are solving the case.

            Best regards, Olymp Trade team.
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              V
              Virat_Deo
              Aug 27, 2022
              Resolved
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              Resolved

              This is a good broker. So I am disappointed to see this simple and over-masculine design on the platform. There are a lot of dark and moody colors in the design, and these cannot be changed. If this were a default design with other options to select from, it might be better. There is something about these colors that strains my eyes when I am trying to trade on the platform. It is thoughtless of this broker to act in this manner. I do not know why they went this route but it is appalling.
              Aug 30, 2022
              Complaint marked as Resolved 
              Oops! There is actually a selection of themes and there are brighter color options. My bad.
              Olymp Trade customer support has been notified about the posted complaint.
              Hello, Virat_Deo.

              Thank you for writing to us. We are pleased that you thought we are a good broker and take time to provide feedback on the Olymp Trade platform.

              If you do not like the dark theme, you can always change it to a bright one. You can go to Your profile, Setting, Appearance. In this tab, you can choose color themes. There are 4 different ones. We hope you like one.

              Please let us know if you have any further questions.
              Best regards, Olymp Trade team.
              Hi, Virat_Deo.

              Thank you for writing back to us. It is excellent that now you found the better theme color for you. We are glad that is helpful.

              If you have any further questions, do not hesitate to contact us.
              Best regards, Olymp Trade team.
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                A
                amit4359
                from Aurangabad, Maharashtra
                Aug 27, 2022
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                They have blocked my account suddenly after depositing USD 1800 along with my profit earned. They said that I have filled a chargeback against them however I have not done any charge back against them. They are not clear and just saying that your account is blocked permanent.

                Also they are not refunding my deposited amount along with my profit.
                Olymp Trade customer support has been notified about the posted complaint.
                Hi, Amit4359.

                It's a pity that you have made this conclusion. Olymp Trade is a trustworthy and reliable broker. It is certified by our regulator – Finacom. It requires us to follow strictly certain rules and regulations.

                Regarding your situation, you can file an official complaint to our Claim department. They will review your case and finalize the decision on behalf of the company when you send an email to [protected]@olymptrade.com along with your ID account and the details.

                Best regards, Olymp Trade team.
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                  vishwa9168
                  Aug 26, 2022
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                  Website: www.olymptrade.com

                  I had 418$ in my account I made a withdrawal of 50$ i got 500$ instead
                  but i returned 450$ back as they asked me to reverse transaction then after 2 days i got blocked and received no email regarding block
                  then after 3 days i got email that my account is banned and also my all funds
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, Vishwa9168.

                  Thank you for writing to us. As you know, Olymp Trade is a certified broker. To keep its title, we need to follow rules and regulations of our regulator – Finacom. And blocking a violated account is one of them.

                  Regarding your case, it is recommended to contact our support team first so you can know the reason your account got blocked and receive comprehensive support. You can contact us any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/.

                  Best regards, Olymp Trade team.
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                    Shuhmanavi
                    Aug 26, 2022
                    Resolved
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                    Resolved

                    I've joined the clients of Olymp Trade quite recently, but already concluded it is a reliable broker. Support team is very friendly and always willing to help. Conditions are very suitable, especially if compared to my previous broker. In this regard the only disturbing thing I've noticed is orders execution in mobile app when internet connection is poor. I don't know how to control it and it is not big problem, but it is a little confusing when I trade via mobile. Any methods to make it better?
                    Aug 29, 2022
                    Complaint marked as Resolved 
                    Accessing the internet with bad connection is always going to be annoying. The broker cannot help with that. But I had to get a different internet provider to trade without delays.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello, Shuhmanavi.

                    Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders. We aim to provide the finest trading service for users from a smooth platform to helpful customer service. We are glad that our effort met your expectation for a trading broker.

                    Regarding your question, when you check the Internet speed, kindly make sure it is more than 30 Mbps for the platform to perform stably. As a rule, delays do not significantly affect the result of the transaction.

                    Hope it is helpful for you.
                    Best regards, Olymp Trade team.
                    Greetings, Shuhmanavi.

                    Thank you for making it “ Resolved”. Poor internet connection may cause frustration. However, we are glad that you find a new internet provider. Hope it works well for you.

                    Best regards, Olymp Trade team.
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                      A
                      Arunbo009
                      from Bengaluru, Karnataka
                      Aug 26, 2022
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                      Address: Bagalkot

                      I have deposited on 23rd July with amount of 500$. Initially they told it will take 48 Hours, later told 5 days after that they told it take 10 days after that they told it will take 30 days, after 30 days asked bank statement and asking to 5 more days. as of now i didnt received money back. simply they are telling to wait 5 working days after 5 working days again they will create one more task and asking to wait 5 more days. really I lost my money and patience for this transaction.

                      email id: [protected]@gmail.com
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hello, Arunbo009.

                      We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

                      Regarding your deposit pending, we would like to solve it for you as soon as possible. To do so, please provide us with your ID account. With it, we can create a task for our financial specialists. They will investigate the pending and contact you with the updated status.

                      We are waiting for your response.
                      Best regards, Olymp Trade team.
                      Arunbo009's [Complaint's author] reply, Sep 1, 2022
                      ID:70409368 many tasks created and closed but there is no use.

                      From last 40 days they telling Finance department working hard and it will get process soon.

                      there is time frame, 40 days is not a soon.
                      Hi, Arunbo009.

                      We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We have passed your ID account to our financial specialist. They will take action on it and contact you with an update shortly.

                      Best regards, Olymp Trade team.
                      Arunbo009's [Complaint's author] reply, Sep 6, 2022
                      Im really not understanding the process, its already been more than 45 days still i didnt received my money back..daily I need to beg for my money. if you want to me beg daily 10 times for my money I will.there is no time frame also.

                      every time telling it will process very soon.im really not understanding very soon word meaning only.
                      Arunbo009's [Complaint's author] reply, Sep 13, 2022
                      can you please update on my request
                      Olymp Trade Customer Care's response, Sep 16, 2022
                      Verified Support
                      Hi, Arunbo009.

                      We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. So we have reminded our specialists to track the latest update. They will call you shortly and inform you of the status of your request.

                      Kindly be patient with us.
                      Best regards, Olymp Trade team.
                      0007Avijit's reply, Sep 18, 2022
                      Bro do you get your money
                      Arunbo009's [Complaint's author] reply, Sep 27, 2022
                      can you please confirm me whether I will get my money back or not
                      It's already 60 day, As of now I didn't received my money and my account also blocked..no one replying my mails.

                      I'm not understanding whether I will get my money back or not.

                      Just give me clarification whether I will get my money back or not.
                      Arunbo009's [Complaint's author] reply, Sep 27, 2022
                      can you please confirm me whether I will get my money back or not
                      Olymp Trade Customer Care's response, Sep 27, 2022
                      Verified Support
                      Hi, Arunbo009.

                      Thank you for writing back to us. We have tried to contact with you via phone calls, but unfortunately, it was not successful. We sent you an email for that matter. We will also ask our specialist to contact you regarding your blocked account. They will call you shortly with comprehensive support.

                      Kindly be patient with us.
                      Best regards, Olymp Trade team.
                      Please contact me in mobile number [protected].
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                        Frik Nomik
                        Aug 25, 2022
                        Resolved
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                        Resolved

                        Sir I didn't request chargeback against the company in bank while chargeback request only can be file on credit/debit card transactions but i deposited money in olymp trade app with the help o[censored]PI which was approx 6 months ago after that i didn't deposited or withraw the money from the app. please sir help me recover my account or refund my money 😭. I didn't file any chargeback against you 🥺😭.
                        please it is my humble request to you sir.
                        Sep 27, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 26, 2022
                        Olymp Trade Customer Care's response
                        Greetings, Frik Nomik.

                        Thanks for writing to us. Regarding your situation, paragraph 3.5 of the Regulation of non-trading operations states: “If the Company Customer has not carried out any operations in the Trading Terminal, which leads to a change in the Balance of the Customer’s Account for 6 months, the Company reserves the right to charge a subscription fee (commission) for providing access to the Trading Terminal.”. You can read the whole regulation from our website. Hope this clarifies your question and resolves your situation.

                        Please let us know if you have any further questions.
                        Best regards, Olymp Trade team.
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                          Adhiarja P.
                          Aug 23, 2022
                          Resolved
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                          Resolved

                          I came to this broker without any knowledge of trading. That's why my first few orders made loss.
                          Now I am studying trading on different sites on Internet. There are many trading ideas and strategies on these sites, which are most likely profitable.
                          But problem is that I cannot test them all on my trading account. I read on forums that not all trading strategies bring stable profit, and it may take more than one week to learn how to use profitable strategy. I wouldn't want to lose too much money learning how to trade.
                          That's why I'm sure if broker had trading simulator or special service to check strategies' profitability it would be great. Now I don't know what to do...
                          Aug 27, 2022
                          Complaint marked as Resolved 
                          So, it turns out I was wrong... Broker has special service that I dreamed of! This is fulfillment of my dreams! I can test trading strategies and indicators directly on platform using special demo mode. This is separate trading account with non-real money but real charts. That is, I can learn to trade in real conditions. And all this is absolutely free! Now I'm not afraid to lose my deposit before I learn to trade profitably.
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 24, 2022
                          Olymp Trade Customer Care's response
                          Hello, dear Adhiarja P.

                          Thank you for writing to us. We are glad that you have a question on this matter. In fact, Olymp Trade has a place specializing in trading practice. It is called the Olymp Trade demo account. To achieve better profitable trades, you can test our other strategies.

                          It is recommended to test the new strategies first on the demo account. If that works for you, you can slowly switch to the real account. This way, you can save a lot of time learning new trading strategies and applying them in trading.

                          To switch to the Olymp Trade demo account, you just click on your balance. The list would show the option to the demo account.

                          If you have any questions, please do not hesitate to contact us.
                          Best regards, Olymp Trade team.
                          Verified Support
                          Aug 28, 2022
                          Olymp Trade Customer Care's response
                          Hi, dear Adhiarja P.

                          Thank you for writing back to us. As a part of the education base, the Olymp Trade demo account is very useful for new traders. Even if they trade with fictitious currency, they can do that with real charts. The demo account has everything just like to real account with the same functions, tabs, indicators, and charts. So that traders can easily practice their trading skills without a cent fee.

                          We are glad that you enjoy it and make use of it.
                          Best regards, Olymp Trade team.
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                            ARJUN TOMAR
                            Aug 22, 2022
                            Resolved
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                            Resolved

                            Its been more than 30 hours, INR 40, 000 is not credited in my account yet.
                            Kindly process it faster. I need my money so urgently.
                            USER ID: 79878460
                            EMAIL: [protected]@gmail.com
                            +1 photos
                            Sep 29, 2022
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 23, 2022
                            Olymp Trade Customer Care's response
                            Hello, Arjun Tomar.

                            Thank you for letting us know about it. We would like to inform you that we just passed your ID account to our financial specialists. They will look up the status of the withdrawal and call you to assist.

                            Best regards, Olymp Trade team.
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                              My account is blocked since 20 days now, All documents submitted and verified but still pending. And how come my transactions looks like an issue to them.

                              They are eating hard earned money of indian citizens as they are not returning my money or unblocking my account. They are just using the name of clause 1.4 to delay as their is no such activity taken place because I am normal trading.

                              My Olymp Trade ID Is...
                              +6 photos
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                              Tushar Mhaiskar
                              Aug 20, 2022
                              Resolved
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                              Resolved

                              My withdrawal is pending since more than 5 working days. Still no response from the customer support. I need a solution for the same.
                              +1 photos
                              Jul 18, 2023
                              Complaint marked as Resolved 
                              Thanks
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 22, 2022
                              Olymp Trade Customer Care's response
                              Hello, Tushar Mhaiskar.

                              Thank you for letting us know about this. We would resolve your case carefully. To do so, please provide us with your ID account. So that we can pass it to our financial specialist. Then they would investigate the pending and contact you right after with the update status and advice.

                              Waiting for your response.
                              Best regards, Olymp Trade team.
                              Aug 22, 2022
                              Updated by Tushar Mhaiskar
                              My account ID is 89322514
                              Verified Support
                              Aug 23, 2022
                              Olymp Trade Customer Care's response
                              Hello, Tushar Mhaiskar.

                              Thank you for sending us your ID account. We have passed your request to our financial specialists. They will investigate and contact you shortly with comprehensive support. They would resolve your case thoroughly.

                              We hope you update the status of this review once your situation is solved.
                              Best regards, Olymp Trade team.
                              Withdrawal recieved. Thank you Olymp Trade
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                                Tushar Mhaiskar
                                Aug 20, 2022
                                Resolved
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                                Resolved

                                My withdrawal is still pending since more than 5 working days. Inhave attached screenshot of the pending withdrawal.
                                Please look into the matter seriously.
                                +1 photos
                                Sep 24, 2022
                                Complaint marked as Resolved 
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 22, 2022
                                Olymp Trade Customer Care's response
                                Greetings, Tushar Mhaiskar.

                                Thank you for bringing this matter to our attention. We would resolve this case thoroughly. To do so, please provide us with your ID account. With it, we can create a task for our financial specialist. When they have your ID account, they can take a look at your case and contact you with comprehensive support.

                                Best regards, Olymp Trade team.
                                My account ID is 89322514
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                                  mohanjrs
                                  from Chennai, Tamil Nadu
                                  Aug 20, 2022
                                  Resolved
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                                  Resolved

                                  When i loose, they don't ask any verification. when get profit, after withdrawal, they asked verification. verification also successfully completed. but, they blocked my account. this issue started 1month back. am repeatedly fallowing with olymp trade support. they response also very delay. they said wait for three day, again wait for three days, again again they said same. till they are not rectified. am very frustrated with olymp trad worst service. kindly give best solution. email id : [protected]@gmail.com
                                  Sep 25, 2022
                                  Complaint marked as Resolved 
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 22, 2022
                                  Olymp Trade Customer Care's response
                                  Hello, Mohanjrs.

                                  Thank you for writing to us. As you know, Olymp Trade is a certified broker. To keep that title, we have to follow strictly our regulator’s rules and regulations. Verification is one of those. Verification is not required when opening an account. However, users need to complete the verification process once they are asked to, regardless they are making a profit or loss.

                                  Regarding your request, if you find answers from customer service unsatisfactory, you can file an official complaint to [protected]@olymptrade.com. You can include your ID account and details of your case. They will review the investigation and provide the final decision from the company.

                                  Best regards, Olymp Trade team.
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                                    Japtaljal
                                    Aug 19, 2022
                                    Resolved
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                                    Ain't know where to start, but I want to share my experience first, only then I have a real question for olymp trade's representatives. it blows up my mind.
                                    I am trading here for several months and still had no issues, recently decided to find out information about bonus system.
                                    I noticed that after my deposit I was accrued with some bonuses.
                                    wanted to withdraw 'em and it turned out that it was prohibited. ok... but the bonuses disappeared after i requested the withdrawal, what's it??????
                                    Aug 23, 2022
                                    Complaint marked as Resolved 
                                    Probably, the main mistake of mine was a rush. I rushed an haven't checked all the information about bonuses properly. Suppose that the next time I ought to be more attentive. Thank you Olymp Trade for clarifying this information to me.
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    I traded over $450k on the platform and all access to place withdrawals of my funds was denied, i kept on contacting the customers support but didn't get a reasonable response from them, all my funds including my profit was stuck on the platform. I was so sad being frustrated over things, until I was advised to contact gavin ray a well known refund specialist, I got in touch with him and followed all proceedures he instructed and he successfully initiated the withdrawal confirming the payment into my bank account, i recommend his services to anyone you can contact him on email [protected]@gmail.com or WhatsApp ‪+‪1 (352) 322‑2096‬.
                                    Olymp Trade Customer Care's response, Aug 22, 2022
                                    Verified Support
                                    Hello!

                                    We are letting you know that we have sent a request to update your content by removing promotional content. The contact information you have attached is potentially harmful to the Customer Complaint. Kindly take measures, otherwise, we will have to flag your review for removal.

                                    Best regards, Olymp Trade team.
                                    Hello, Japtaljal.

                                    Thanks for taking the time to share your thoughts with us. We are glad that you find no difficulty using the Olymp Trade platform.

                                    Regarding your question about the bonus, there are a few notes you need to know. First, you cannot withdraw the bonus but you can withdraw the gain from the bonus. Second, when you order a withdrawal of any amount of money, even 10$, all bonuses will be deducted from your account.

                                    In general, you can only withdraw the profit gained from bonuses. Hope this clarified your question.

                                    Best regards, Olymp Trade team.
                                    Hi, dear Japtaljal.

                                    Thank you for writing back to us. We understand that sometimes trading can be confusing. There is a lot of information to acquire. We can save you a headache by providing comprehensive support. Either a simple question or a confusing button. You can always reach out to us for the answers.

                                    We are glad to be helpful.
                                    Best regards, Olymp Trade team.
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