Olymp Trade Complaints & Reviews

I joined your platform last week. I enjoy the way it’s designed. The developer did it best to make a decent compromise between functionality and convenience. They reached this goal. It’s much easier to use than Metatrader. As for functionality, I think it’s a matter of taste. I don’t use too many indicators, especially custom ones. Among the few indicators I use, I often rely on Zig Zag. Unfortunately, I don’t see this technical indicator here. Is it present here or not?

It's been more than 25 days since my account was blocked...
neither do you not show any status nor unblock my account.
update status is more than 3 weeks
no customer care services available for Olymp trade its sucks
give me a reply asap... don't reply like a computer-generated message
call me [protected]

My withdrawal is not being processed. The Withdrawal Request No is[protected]. The chat with specialist is also not working.

Dear concern.
I diposit 100 usd through Bkash payment system in 25/082022.which not add my live balance but money successfully deduct from my payment source.Then i contact support team and provide essential evidence of payment.From support i get a mail that my issue through to financial team and they will replay me within 5 business day.After 5 business day a mail come from olymp trade called "wallet" and they ensure me that money will return within 09/09/2022.
However date not still Cross.I am waiting.I just write hear to express my experience about diposit issue.Now i am looking for solution of my diposit issue.

If i get resolve my issue then i will write hear again.

Thank you.
My trade id:Avijit
77585890.

How long can you expect a client to wait for? It’s been more than a week of waiting. I was told that I’d be informed about it via email. You guys have never sent one even after I had contacted multiple specialist in the support channel. You’re asking me to please be patient after all I’ve been through? I heard a lot of mixed opinions about this platform but I still ignored it and gave it a try till then I had no problems but ever since the unnecessary delay in deposit, I’m changing my perspective. I’ve been told that my account will be credited by 10th of September 2022, I also have the screenshot of the conversation I had with the specialist. I don’t believe him tho I doubt that it’ll arrive by then.
I’m just gonna ask a question and I want an answer couse I don’t wanna log in this website again and again to file a complaint and waste my time doing so by waiting for @OlympTrade reply’s.
When is my money gonna get credited?
The date for receiving the money.
Please don’t expect me to wait for an
additional 5 business days or 10 more business days. I’m really sick and tired of waiting.

It's too bad that Olymp Trade platform doesn't allow you to open demo account.
I understand that many traders with a lot of trading experience do not need demo account to trade. But I'm still new to financial markets, so I want to have chance to practice a little bit in trading on demo account.
Sure, I could have opened demo account with another broker or another platform, but I wanted to trade on Olymp Trade platform with no risk to my deposit.
Everything else suits me fine. But for now I don't know what to do.

User ID: 88926230
On the 27th of August 2020 I’ve deposited an amount of 7000 rupees. In the first phase the support specialist asked me to wait until 48 hours have been completed. In the second phase I contacted another specialist and he asked me to wait for an additional 5 working days. Now since 5 business days have been completed but my fund has yet to be credited in my account, I contacted another specialist and she asked me to wait for an additional 10 business days. 6 days have passed by and I’m yet to receive the fund that has been debited from my account. Do you think it’s appropriate for a client trusting a broker to wait for days? I’ve tried everything, contacted multiple support specialist and emailed the website, but guess what. My money is yet to be credited to my account. I’m sick and tired of emailing and contacting the support specialist each and everyday. As far as I know I feel like it’ll take more than a month for my money to be credited if Olymp Trade shows no concern for their traders. Please see to it that the money I’ve deposited gets credited to my bank account or trading account at the earliest.

I submitted my withdrawal request number on 28th August, but after 5 days my withdrawal request of Rs 4, 300 is not fulfilled,
[protected]@gmail.com
Used Id 76027759

Its been 48 hrs plus i hade deposited of amount 900INR into trading account but till now its not reflected in my trading account its unfair i need my amount right now its so frustration we invest such amounts to gain profits earn some amount but if olymp not able solve this why olymp is here how can we trust olymp in investing huge amounts i need my amount right noww at any cost solve my query its urgent solve it please i need my money right now i feel like iam cheated

Hi, I deposited a sum of INR5000 on 26 AUG 2022 via upi p2p method on olymptrade platform. After 24 hours of deposit i did not get my money in my olymptrade account so i reached costumer care of the platform. They told me to wait for 48hrs after time limit told me to wait 5 working days which i waited but nothing happened its been 6 Days( 1 SEPT 2022). I am a little woried and same time frustated. My olymptrade id is 79439889.
email- [protected]@gmail.com

Hi
I'm Mohd Ashraf. I had done deposite money of RS 1350 and RS 2000 on 30/08/2022.both amount are not deposited in olymp trade account but the amount is debeted from my account. When I was asking for them they are not responding me.
My user I'd is 92438240. I hope you help me 🙏🙏

This company keep scamming people off their funds they scammed me off the money invested but All thanks to GOD I found help from Glo ba lrec over yfu nd s.or g they help me out with my money

Hello sir
My name is Rohit kumar
My olymp user id is 92227449
I have deposited INR 700rs in my olymp account. the transaction is successful and money is deducted from my bank account but my money is not credited to my olymp live account yet . Please help me
My deposit request number is [protected]

I'm not sure if this broker offers multiple chart types. I've been searching for a way to change my default chart from an area chart to a bar chart for a little while now and haven't found it. Does the broker even offer a variety of chart types? To me, the area chart appears like a skyline drawing, and it's challenging to work with. Why would a broker not offer charting options? I haven't even searched for drawing tools on the charts, but I doubt they'll be helpful.

Hello
I deposited 1100rs INR in olymp trade through net banking
My money got deducted from my bank but transaction showing failed in there
Customer support is also worst in here

I need my refund ASAP

MY bank account number :- [protected]

Thank you for your response. But this is very bad, olymp trade taking very long time and also company says Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behavior was noticed. And this is not the valid reason to block the account .Its our money so it's our choice whether we want to to trading or not, i did this because I just want to check...

This is not good, , olymp trade taking very long time and also company says Based on clause 1.4 of our AML/KYC policy, your trading account is currently the subject of an internal investigation after unusual non-trading behavior was noticed. And this is not the valid reason to block the account .Its our money so it's our choice whether we want to to trading or not, i did this because I just want to check the process of withdrawal money before trading in this platform.but my experience is very bad and i am very insecure to continue on this platform .I am thinking now that this is a scam, fraud and this is not legit way to do with your client.please change your policies .if your want to scale in long way.your process of investigating is taking a lot of time so please don't tell ### to public that this is your standard policy (also provide some time frame for this) .

Email : [protected]@gmail.com
Amount : 130 $
More than : 3 weeks
If you withdrawal is unusual non trading
behavior and is not ok for you, please refund my money with in reasonable time

Please note If you are not going to give me my refund I will complaint and feedback online on every social platforms as much as I can on regular basis in near future .

Dear Sir,

My OlympTrade ID is 91427012. I have made a deposit of INR 20, 000 on 20th of July and I have not received my deposit to my Olymptrade account. I have been following up with the customer care and submitted all documents as per their request but unfortunately only reply I get from them is they have created a task to the concerned team and they will resolve it within 5 working days but it has been more than a month and I still get the same answer from them. I hope you can resolve the issue quickly.

Thanks & Regards,
Parikshith

This is a good broker. So I am disappointed to see this simple and over-masculine design on the platform. There are a lot of dark and moody colors in the design, and these cannot be changed. If this were a default design with other options to select from, it might be better. There is something about these colors that strains my eyes when I am trying to trade on the platform. It is thoughtless of this broker to act in this manner. I do not know why they went this route but it is appalling.

They have blocked my account suddenly after depositing USD 1800 along with my profit earned. They said that I have filled a chargeback against them however I have not done any charge back against them. They are not clear and just saying that your account is blocked permanent.

Also they are not refunding my deposited amount along with my profit.