Olymp Trade Complaints & Reviews

Account ID NO. 67287304

Hello, dear Amit puhan!

Thank you for your patience. The reference letter has been already sent to your email address by our service support member. Do not hesitate to ask us further questions if they occur.

Best regards, Olymp Trade team.

Hi, dear.

Thank you for letting us know about your concerns. It is a pity that you have made such conclusions about the Olymp Trade platform. We receive all current market quotations directly from the supplier and have no opportunity to influence the chart. Our company uses the quotes of the largest investment banks and transmits to the platform a weighted average of the best prices for buy and sell, which are available in the market depth.

The chart is equal for all traders, regardless of their experience or success. In case you want to check the rate at a particular time, use the "Quotes history", it is available to all authorized users in the "Quotes" section of the sidebar on our official website.

Our head office is located in the State of Saint Vincent and the Grenadines. You can visit our office at Suite 305, Griffith Corporate Centre P. O. Box 1510, beachmont, Kingstown, Saint Vincent and the Grenadines.

As we can see from the screenshots you provided, you are choosing a one-minute time frame to trade with large amounts, it is a very risky activity. We will be happy to help and give you recommendations if you tell us your account ID number. Our support team specialist will check your trading history and share advice on how to increase the number of successful trades.

Best regards, Olymp Trade team.

Hello, dear Egon!

Thank you for leaving a review. Olymp Trade is turning 6, it is a big and important date for us. Indeed, our traders, their progress, and success inspire us to become a better version of ourselves and bring innovations and fresh ideas to the platform.

We are sorry to hear about your disappointment and hope that this news will cheer you up. To celebrate our anniversary, we have launched a new challenge. It will be held on our YouTube channel. This challenge will last for two weeks (from September, 21 to October, 5), the first one for FTT trades, and the second for Forex. The main goal is to find the optimal entry point and make the most profit from successive trades.

To win, you need to earn the highest amount of profit using only promo codes. There are 6 winners for each week of the Challenge, who will receive the prizes such as a deposit bonus, an upgraded status for a month, a personal online group consultation, and risk-free trades.

We have sent our traders email notifications on detailed information about the event, it also contains promo code (you will need it for topping up your account to participate in the first week) and a link to our YouTube channel. The promo code for the second week will be sent on September, 28.

Kindly check your inbox folder to learn more information on the event. We would be happy to see you on the Inspiration Challenge!

Best regards, Olymp Trade team.

Hello!

Thank you for sharing your point of view. We understand that the absence of automated trading can be a decisive factor in choosing a suitable broker. Although automated trading might look appealing, we do not consider it as a substitute for attentive manual trading. There is always a risk of technology failures that is why any automated system should be monitored by a professional trader with extensive knowledge of the field and significant trading experience. Also, striving to create a perfect plan using an automated system can lead to an over-optimization issue and perform appallingly in a live market.

Best regards, Olymp Trade team.

My account ID is 35309140. Please credit the money which was due in the first week of September 2020. It is because of non receipt of money that I discontinued my activity. Now I got a message saying Im going to be fined $10 for inactivity.

Hi Sikandar,

Please let me know if you really getting your withdrawal amounts. Because I have been trying since long time, but have not yet received a single payment. They keep on asking same question, i.e. E-wallet details.

Can you please let me know the medium that you are using for withdrawal?

Thanks!

Hello, suryakantarout.

Thank you for keeping us informed. We have checked the information on your issue in the system, we can see that the withdrawal was canceled by the bank. Your newly formed withdrawal request of 26$ was successfully paid to your Skrill E-wallet on[protected]. Please contact us if you have any further questions.

Best regards, Olymp Trade team.

Yes.. After so many follow ups, I got those money back. Even, I think Indian Govt. works faster than you.
However, the real joke is, you did transferred to my Skrill account and now Skrill is charging me some fixed amount to get those transfer to my account. I think it would have been better if I could have donated it to any of your employee rather than paying to Skrill.

Just think, out of those $ 26 how much I could have got as both of you and skrill took all those money? Even I think Skrill might be charging money from my account and giving it back to you, or may be Skrill is itself of your product, I don't know, but it may be possible.

You just made a joke of my money. Well played!!!

Dear Olymp Trade Customer Support,

I am writing to file a complaint regarding a failed transaction that occurred on 12th december 2024 on your platform. On that day, I attempted to deposit Rs.1000 into my Olymp Trade account via the UPI QR payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

I have contacted my bank, but they have advised me that the transaction was successful and that I need to contact Olymp Trade to resolve this matter.

Therefore, I am requesting an immediate refund of the amount that was debited from my account as it was not reflected in my Olymp Trade account due to the failed transaction. Please investigate this issue and provide me with a prompt resolution.

For your reference, I have attached a copy of the transaction receipt and my Olymp Trade Account Transaction dashboard.

Please note that I clicked on the consent 'Yes, I paid Rs.1000' on the transaction page.
My Olymp Trade Id is[protected], and my email is [protected]@gmail.com. The request number is [protected].

Thank you for your prompt attention to this matter.

Sincerely,

Aditya more

Mere account mai pichle 2 hafte se limit lagi h jisse olymptrade wale hatane ki soch nhi rahe h ye 3week hone wala h kuch kariye team olymptrade

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