[Resolved]  Olymp Trade — BITCOIN chart candle sticks are different

HELLO SIR/MADAM,
As of today 18 March i seen very wrong candle stick behaviours on chart of BITCOIN . i checked the Quotes and candles with other BITCOIN chart websites but OLYMP TRADE candles showing are totally different .
Moreover the price is being different with about 100-500 pips, as we are 1M-1 Hr binary option trader we need REAL-TIME Quotes, for a Instance i getting into conclusion that OLYMP TRADE is being a FRAUD .
My stratgies are good and profitable but due to wrong candles and wrong gap up gap down openings i am loosing huge money in INR
I trusted for long on OLYMP TRADE and i wanted to give my self a second chance . I REQUEST TO CONSIDER MU PROBLEM SERIOUSLY AND BRING A FIX FOR THIS.
THESE ARE MY SCREEN SHOTS AND VIDEO OF THOSE QUOTES OF BITCOIN.
THANK YOU
+4 photos
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2022
Olymp Trade Customer Care's response
Hello, dear Revenant!

It's a pity to hear that you have made to this conclusion. The quality of the platform's trade execution is certified by the 'Verify My Trade' independent examination. Also, Olymp Trade is a member of the Financial Commission (FinaCom), which confirms the company's reliability.

Quotation providers may differ on trading platforms. In this regard, there may be a difference of several points. Nevertheless, the tendency of price behavior on the charts of different trading platforms should not differ significantly.
Also, the quotes are identical for all our users. We don't need to manipulate the chart because there're too many traders making deals in opposite directions.

Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards, Olymp Trade team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1513
    Pending
    376
    Resolved
    1103
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information