[Resolved]  Olymp Trade — Blocked account and money when tried to withdraw

Website:static.olymptrade.com

Verification was completed and I was send a mail that I can now successfully withdraw my money from the account. When I tried to do so they blocked my account saying I have multiple accounts.

How come they did not verify that when I was doing deposit?

No-where in the app was an option to delete an old account.
No-where in the app while creating a new account was there mentioned that you cannot create multiple account. It only comes to picture when you try to withdraw your money back. This app is fraud and full of scams. I request government to take a strict action against them and close their app from all stores so that they cannot scam or cheat someone else.
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Jul 15, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2022
Olymp Trade Customer Care's response
Greetings, Kevalgogri.

Thank you for reaching out. It's a pity to hear that you have such an opinion about the company. Please provide your account ID in the comments so that we can check your situation.

Best regards, Olymp Trade team.
Jun 07, 2022
Updated by Kevalgogri
account ID : 89775061
Email: [protected]@yahoo.com
Verified Support
Jun 14, 2022
Olymp Trade Customer Care's response
Hello, Kevalgogri!

Thank you for your coordination. We have forwarded your request to our specialists. They are trying to resolve it as soon as possible so you can continue trading without any problem. We wish you happy trading!

Best regards,
Olymp Trade team.
Complaint comments 

Comments

Dear Kevalgogri, thank you. We're investigating. We'll contact you soon!

Best regards, Olymp Trade team.
Kevalgogri 's [Complaint's author] reply, Jun 10, 2022
Sir/Madam
I Am still waiting for your response.
Kevalgogri 's [Complaint's author] reply, Jun 12, 2022
5 days and still waiting for you to connect.

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