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[Resolved]  Olymp Trade — Cash vanished

Only couple of weeks have passed since I had joined this broker. All the crucial things about trading conditions were clarified right away to me by the pretty responsive client support team who know their business well. The rest conditions I examined on my own, as I heard it helps to accumulate experience and gain skills.
Anyways, Olymp Trade broker proffers so many different functions that is kinda easy to get entangled. It's not a drawback of course, on the contrary - quite a strong side.
As I'm just gaining momentum, and only now things started to work out, I tried to withdraw my first revenue. I'm having a USDT account and I do remember correctly - no fees on the platform is levied. But, after the transaction was processed the sum I gained is a bit smaller than I requested. Where's my money, pals? Did I become a subject to scam?
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Jun 20, 2023
Complaint marked as Resolved 
Aw... I guess I needed to bother client support team a bit more, as I didn't know USDT account can be charged with commissions on the platform. That was totally my mistake, no scam guys, I'm just a silly, and as it turned out - inattentive lazy bone. Thanks Olymp trade team for dotting all the i's.
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Comments

Hi, dear Manpreet P.

Thank you for sharing. Our priority is customer service and we are ecstatic that we met that mark! Olymp Trade strives to provide the finest trading condition for our users. Our team pays a lot of attention to the platform and other resources such as the support team and educational database. We believe that with hands-on education and constant practice, you will gain a lot of success when trading at Olymp Trade.

Regarding your question, when you withdraw from your USDT account, there is a small fee for withdrawal. Hope you understand it. To understand more about the USDT withdrawal fee, kindly contact us.

Best regards, Olymp Trade team.
Reply
Olymp Trade Customer Care's response, Jul 7, 2023
Verified Support
Hi, dear Manpreet P.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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