[Resolved]  Olymp Trade — Default settings only

Before opening a trading account with this broker I read quite a lot about all technical features of the platform.
Some reviews contained information that many useful indicators are available on platform. And this is really true, but...
As it turned out, these indicators are impossible to customize.
That is, in order to trade more effectively I need to customize indicators, but unfortunately platform doesn't have this function. I can only set an indicator and watch it.
I consider that this is a disadvantage of this platform. And I hope company's management will pay attention to this problem and solve it as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2023
Complaint marked as Resolved 
Looks like I was literally one click short of figuring out how to customize indicators. Indeed, each indicator has individual settings. Moreover, I have already had time to experiment a little and saw that it is possible to set two identical indicators but with different settings. This is more than enough for me!
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Greetings, Ekram Pai.

Thank you for sharing. We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time. Regarding your concern, there is a way to customize the indicators in Olymp Trade. Once you click and choose the indicator you want, you can change the settings including the duration, color, and more.

Don't hesitate to message us if you have any more queries. Goodluck in your trading journey!
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Dec 27, 2023
Verified Support
Hi, Ekram Pai.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1507
    Pending
    368
    Resolved
    1099
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information