Olymp Trade — Deposited money not appeared

Adilbashir495

from Pulwama, Jammu and Kashmir

Nov 13, 2022

Address:

Payment proof

My olymptrade I'd is[90439044]. I have made a UPI deposit on 04 Nov 2022. Raised a request to support team for the same to credit the amount. From last 10 days I am following up with the support team everytime I hear the same reply that our finance team is reviewing your case and will get an update. God knows what happened to my money. If this the behaviour of the finance team towards a regular trader of olymptrade then what they do with the new traders. They just don't bother about people money. They got the amount in their bank and now they are delaying to credit it. Worst service ever.
My transaction id [protected]

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Olymp Trade Customer Care

Nov 14, 2022

Verified Support

Hello, Adilbashir495.

We are sorry to hear you had such a frustrating experience, but we appreciate you bringing this issue to our attention. We have passed your ID account to the financial department with a reminder. They will contact you shortly regarding your case.

Please note that we understand your situation, and we are doing everything in our power to solve it. However, the payment process may include many parties. Kindly be patient while we are sorting out.

Best regards, Olymp Trade team.