[Resolved] Olymp Trade — Fund not Received.

Janei

from Kolkata, West Bengal

Sep 9, 2022

Address:

St. Vincent & the Grenadines

Why is my fund yet to be credited to my account? It’s already been more than 13 days. How long do you want me to wait? Seriously I’m fed up with this olymp trade and it’s customer services. Useless nothing has been done upto now, I found out today that you guys have been sending emails to your own default email. How on earth do you think that I’ll receive the email there? I’ve been told that today which is the 9/9/2022 I’ll be receiving my money which rightfully belongs to me. I’m yet to receive an email and I’m yet to receive a reply from any of the customer services. You guys seriously know how to play with people and their money.

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Oct 18, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Sep 09, 2022

Updated by Janei Isn’t today the 9/9/2022

Sep 09, 2022

Updated by Janei I’ve already sent a mail to [protected]@olymptrade.com to change my email. Those ### are sending an email to the default email that olymp trade gave. Please send the email to [protected]@icloud.com and use your Brain for once at least. Instead of wasting my time and money.

Sep 09, 2022

Updated by Janei How do you guys expect me to change my email when I don’t even have the password for it. The email that you guys gave for security reasons does not even exist. Are you guys really that stupid?

Sep 09, 2022

Updated by Janei Instead of wasting my time just use your Brain for once and send the email to my personal email which is [protected]@icloud.com instead of sending it to an email which does not even exist.

Verified Support

Sep 15, 2022

Olymp Trade Customer Care's response Hi, Janei!

Thank you for reaching out and informing us about your case. We are sorry that you are going through such a frustrating experience. This is not the experience we want to give to our valuable traders. We respect your time and we understand what it feels like to be waiting for a resolution.

We have passed the information about your case to our support team. Our support team will look into your case on their property and give you updates as soon as possible.

Best regards, Olymp Trade team.