[Resolved] Olymp Trade — how can i withdraw my money? | |
I had problems with the money withdrawal on olymp trade. But let me start from the beginning. I made 30 dollars deposit on olymp trade. At first, i didn’t trade them, i was trading on the demo account, but then i learned how to trade and started trading on real money. I made almost 50 dollars in a month and decided to withdraw my 30 dollars in order not to lose them. I requested a withdrawal to the card, the same way i made a deposit. Everything was ok in the beginning, but then they have requested document verification. I sent a photo of my id, but the verification wasn’t completed. Now i don’t know what to do and how to withdraws my money. I’m ready to go through the verification if there is something else necessary, please explain, what should be done. Was this information helpful? | |
Aug 21, 2019 Complaint marked as Resolved Thank you, it's all fine, I've passed verification. The funds arrived the very next morning. Everything is OK, thanks so much!! Olymp Trade customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 Olymp Trade Customer Care's response Hello there!Verification is a standard procedure on the platform, don't worry about it. In your personal cabinet you can find the verification window, where you can get instructions on each step. Follow them and it will be fast and easy. If the document is not accepted, the moderator will leave a comment. For any questions, please, contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook https://www.facebook.com/olymptradecom/ We will help you! Best regards, Olymp Trade team. | |
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