[Resolved]  Olymp Trade — how I can top up my account with astropay card?

I'd like to top up my account with astropay card, but there's no such option among payment methods. Could it be that you cancelled it? I read in one of the reviews that you used to support this payment method, there's even a screen to prove it. To me, this method is the most convenient. Could you please tell me what i should do for that?
I will be grateful for your answer.
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Jul 24, 2019
Complaint marked as Resolved 
Thanks for the answer! Actually, I was thinking already, that making a deposit with Skrill would work for me as well.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
Olymp Trade Customer Care's response
Hello there!

You can use embossed bank cards Visa Classic or Mastercard to make a deposit. You need to select "Bank cards" as the picture shows. Contact us if you have any questions or difficulties!

Best regards, Olymp Trade team.

Verified Support
Jul 16, 2019
Olymp Trade Customer Care's response
Devanand Gogikar, hello there!

We offer a financial instrument, but the success of trading depends on you. To trade successfully you need to analyze the chart and choose the proper time to open a deal. We are interested in the successful trading of our clients.

Tell us, please, did you face any difficulties? We are ready to help you!

Best regards, Olymp Trade team.
Complaint comments 

Comments

I want my money return back of rs 699
There is no use of this app. I am suffering a lot in investing in dollar.indian money is going in large. I don't want I want to come back .return my money rs 699
Olymp Trade Customer Care's response, Jan 13, 2021
Verified Support
Hello, Devanand!

We are sorry that you have formed such a view of the platform. The outcome of your trading depends on your ability to analyze the market. We do not return money that is used in trades. The results can be annulled only if the trades were made incorrectly due to a technical error. Kindly contact our support team, we will be happy to help you and answer questions if they emerge.

Best regards, Olymp Trade team.

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