[Resolved] Olymp Trade — Money debited but not come in olymp trade live account

av6393662536

Address:

2/109 awash vikash colony chhibramau 209721

I pay Rs 771.45 in july 18 2020 by paytm upi but not come in olymp live account..i call customer care of olymp trade but no response came still today..they do not refund my amount...olymp trade user id[protected] email id (av[protected]@gmail.com)
mobile no [protected]
upi id ([protected]@paytm)

+4 photos

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Aug 9, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2020

Olymp Trade Customer Care's response Hello there!

Thank you for contacting us and providing all the data required for a thorough investigation. We have passed your request to our support service, we will keep you updated.

Best regards, Olymp Trade team.

Verified Support

Aug 21, 2020

Olymp Trade Customer Care's response Hello, dear.

Thank you for your patience. We have contacted our service support to check on the issue status and received the information that the payment reflected on your live account. We apologize for the inconvenience. Do not hesitate to inform us if any issues appear.

Best regards, Olymp Trade team.