[Resolved] Olymp Trade — no money credited in my card

Lonelypiku

from Chandigarh, Chandigarh

Address:

Kolkata, Kolkata, West Bengal, 743245

Sir,
My indentifier no is[protected]. I withdrawl $10 but still now i. E 9 hours passed no money credited in my card or account. When i deposite money in olymp trade with in second money debited from card. But now it is 9 hours passed i got no money in my card. So where my money gone. And where the transaction id.?
Look into this matter credit my money in my card as soon as possible.

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Aug 12, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Olymp Trade Customer Care's response Lonelypiku, hello there!

Thanks for reaching out! Don't you worry, witdrawals are carried out within 1-5 business days. Transaction ID is the number of your withdrawal. Unfortunately, the ID of your account is hidden from us here. If you want to trace your withdrawal, contact us any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at olymptrade.com or in our group facebook.com/olymptradecom/ We will help you!

We will be greatful if you leave an update about your issue here, so we could know that everything is fine. ☺

Best regards, Olymp Trade team.

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Comments

Prince Khwaja Uddin Rd

from Mumbai, Maharashtra

Processed
One month
My account not money in
Withdraw.
Please deposit my money

Olymp Trade Customer Care's response, Jun 18, 2019

Verified Support

Prince Khwaja Uddin Rd, hi there!

Please, tell us the ID of your account and the ID of withdrawal. We will help you. We are waiting for your message!

Best regards, Olymp Trade team.

Adit Sneh

Duh, expecting money to a card within 9 hours after the withdrawal is waaay too optimistic:) I usually receive funds next day, that's quite good considering that the time limit is 3 days. If you want quick withdrawal, I'd recommend you to use an e-wallet. Personally I withdraw money to a credit card, but I'm okay with waiting. That's more convenient anyway - in case with a card, I can spend money right away, or just get some cash from an ATM. Yet e-money is a whole different story.

Reyansh1

I got the recommendation regarding Olymp Trade in one closed Facebook group dedicated to trading, generally, I was involved in trading because of the cryptocurrencies, but when the cryptocurrencies market burst somehow, I decided to carry on with other assets. In that group, we were discussing the cryptocurrencies trading strategies and one guy wrote that he is trading cryptocurrencies on one more platform – Olymp Trade and it is possible to make deals by the means of other assets there.
I got curries and decided to open an account. So everything is quite different there of course, not like on the cryptocurrencies exchanges. The deals are made differently, but this is both plus and minus. From one side you have to learn something new, from the other – these are new opportunities. Also, they offer pretty good training. Of course, I know the basic of technical analysis, I tried them out on the cryptocurrencies, but some strategies are new for me and seem quite promising. As a result, I’m trading here for a year. Now the cryptocurrencies are going up, but I decided not to leave the Olymp Trade at all, I combine a few platforms.