[Resolved]  Olymp Trade — Not received cancel withdrawal amount

I have request to cancel withdrawal request.

Initially they told it will take 3 to 4 hours later they told 24 hours later to 48 hours now they are telling can't tell the timing.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Olymp Trade Customer Care's response
Hello, Akonarotti!

Thank you for taking the time to leave a complaint. Can you please provide us with your account ID number so we can investigate the issue? We would be happy to help.

Best regards, Olymp Trade team.
Verified Support
Aug 07, 2020
Olymp Trade Customer Care's response
Hello, dear!

Thank you for your cooperation. We have passed your request to our service support and received an answer regarding your issue. The withdrawal request has been canceled and reflected on your live account. According to our information, the complaint is resolved. Feel free to ask any questions if needed.

Best regards, Olymp Trade team.
Complaint comments 

Comments

17155046

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1507
    Pending
    368
    Resolved
    1099
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information