[Resolved] Olymp Trade — Olymp Trade Scam? | |
I decided to trade with Olymp Trade because there are good reviews on the internet. I am a gullible person and used to trust people. Perhaps this is my weakness and I do not need to do this. I'll be careful in the future. You see, I started trading Olymp Trade on my mobile phone and I don't see any money. I open a trade and in a minute I lose this money. Why it happens? Olymp Trade Scam? I want all my money back and what's going on? What should I do? Was this information helpful? | |
Sep 14, 2021 Complaint marked as Resolved Thanks to Olymp Trade for helping me understand my problem. I guess I misunderstood all the trading methods of this broker. In fact, it's cool what you provide. I just need to set up my trade. Olymp Trade customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
79%
Complaints
1511
Pending
376
Resolved
1102
+54 11 5917 5747 [Buenos Aires]
+27 21 100 3880 [Cape Town]
James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
View all Olymp Trade contact information
Thank you for letting us know about your issue. Olymp Trade is a reliable and transparent broker, our activity is strictly regulated by the independent Financial Commission. It speaks of our trustworthiness and willingness to solve any appearing issues. This is why we would be extremely grateful if you give us more information on your case.
Did you deposit the amount to your live account? Or you are using a demo account? If you are using a demo account, the amount used for each trade is in virtual currency. It is refreshable, which gives you the opportunity to practice without any risks involved. As we can see from your complaint, you have probably opened a one-minute trade on a Fixed Time Trades mode. Such trades have an expiration period depending on the chosen time frame. Kindly share your account ID number with us. We would do our best to help you resolve the issue as quickly as possible.
Best regards, Olymp Trade team.