[Resolved] Olymp Trade — Refill failed in live account | |||||
Deposited 20$ but the refill in live account has failed as shown the screenshot of the payment transaction still not received the amount. Pathetic customer support. They are just robotic. Sending inbuilt formats. Worst service i have ever experienced. Need the live amount to be refilled asap. Was this information helpful? | |||||
Aug 13, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Jul 24, 2020 Olymp Trade Customer Care's response Hello, Sully_kay!Thank you for contacting us. Can you please provide us with your account ID number? We will analyze your situation to give a more accurate answer. Best regards, Olymp Trade team. | |||||
 5 Comments | |||||
Comments
Deposting for the first time and i got mail, "unfortunately, account refill has failed". Help me to slove this.
Thank you.
Account ID: 68113479USD
Thank you.
Account ID: 68113479USD
Hi there!
Thank you for keeping us informed. We have got in touch with our service support and passed the information on your request. Our support team member will contact you and help to resolve the issue.
Best regards, Olymp Trade team.
Thank you for keeping us informed. We have got in touch with our service support and passed the information on your request. Our support team member will contact you and help to resolve the issue.
Best regards, Olymp Trade team.
Hi
I have the same issue of, Unfortunately failed to refill the account. I deposited 16$ on 08-Nov-2020 at 05:54 PM . My previous deposits were Processed Immediately, but this time around I was sent the mail message, Unfortunately failed to refill the account. I have great hopes about Olymp trade they have a good trading environment Platform, as a beginner I am trying to make some money. Though I am jobless with great difficulty I deposited the above said money with the hope of earning some money form Olymp trade. May be some technical issue and I Hope my issue will be resolved at the earliest.
Account ID: 67194239USD
I have the same issue of, Unfortunately failed to refill the account. I deposited 16$ on 08-Nov-2020 at 05:54 PM . My previous deposits were Processed Immediately, but this time around I was sent the mail message, Unfortunately failed to refill the account. I have great hopes about Olymp trade they have a good trading environment Platform, as a beginner I am trying to make some money. Though I am jobless with great difficulty I deposited the above said money with the hope of earning some money form Olymp trade. May be some technical issue and I Hope my issue will be resolved at the earliest.
Account ID: 67194239USD
Hi
I had the same issue of, Unfortunately failed to refill the account. I deposited 16$ on 08-Nov-2020 at 05:54 PM . My previous deposits were Processed Immediately, but this time around I was sent the mail message, Unfortunately failed to refill the account. There seemed to be some technical issue, but i followed it up and the issue was resolved within a day. Thanks to the olymp trade Support team.
Account ID: 67194239USD
I had the same issue of, Unfortunately failed to refill the account. I deposited 16$ on 08-Nov-2020 at 05:54 PM . My previous deposits were Processed Immediately, but this time around I was sent the mail message, Unfortunately failed to refill the account. There seemed to be some technical issue, but i followed it up and the issue was resolved within a day. Thanks to the olymp trade Support team.
Account ID: 67194239USD
Olymp Trade Customer Care's response, Dec 10, 2020
Verified Support
Hello, dear LakshmanSPRK!
Thank you for reaching out. We have passed the information regarding your issue to our support team. Your request will be investigated thoroughly. Our support team member will also contact you with the latest updates as soon as possible.
Best regards, Olymp Trade team.
Thank you for reaching out. We have passed the information regarding your issue to our support team. Your request will be investigated thoroughly. Our support team member will also contact you with the latest updates as soon as possible.
Best regards, Olymp Trade team.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
79%
Complaints
1510
Pending
372
Resolved
1102
+54 11 5917 5747 [Buenos Aires]
+27 21 100 3880 [Cape Town]
James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
View all Olymp Trade contact information
The amount is not been credited back yet.Can i get it resolved.
Thanks in advance.
Suresh Murugan
ID: 16095323USD
Thank you for the comment. We have passed your issue to the support service and were informed that our specialists have already contacted you and filed the request to our finance department. Feel free to contact us if any further questions appear.
Best regards, Olymp Trade team.