Olymp Trade — Refund against declined payment

Olymp Trade — Refund against declined payment

P Prosenjit Kumar Das Dec 30, 2021 Jan 2, 2022 This thread was updated on Jan 2, 2022

Task is created on[protected] for 15$ deposit, which was deposited on[protected] and the case has been forwarded to the concerned department. As per the update, the payment was declined and 30 days also passed and I have shared the bank statement with olymp trade, But still it is not getting resolved. Only am counting the days, No refund received as of now Was this information helpful? No (0) Yes (0)
Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Dec 30, 2021

Verified Support

Hello dear, Prosenjit Kumar Das!

Thank you for letting us know about this. We are incredibly sorry that you are experiencing such a long delay. Such situations are exceptional, we are making every effort to speed up the resolution process. Kindly provide us with your account ID number so we can contact our support team and request further assistance.

We will make sure that you are informed of the latest status of your deposit issue.

Best regards, Olymp Trade team.