[Resolved] Olymp Trade — Smth wrong happens to the leverage

[Resolved] Olymp Trade — Smth wrong happens to the leverage

R Ram Rege Jul 1, 2023 Jul 3, 2023 This thread was updated on Jul 3, 2023

Recently opened here an account and basically as a wise traders I firstly observed the whole website to become convinced of the company's credibility and only then opened demo. Fortunately, everything was okay, but I couldn't understand one thing. I tend to trade cryptos cause nowadays it's the most volatile assets, thus on ups and downs I can earn a lot in case of proper risk manegement and blablabla... However, when I deposited funds and decided to apply a multiplier I detected that the maximum on bitcoin is 1:10, while the broker states I can apply up to 1:500! I don't want to delve into conspiracy theories and stuff like that, but it seems to me something goes wrong on the platform... Sorry in advance, if I'm mistaken, but I don't really like it! Was this information helpful? No (0) Yes (0)
Jul 4, 2023 Complaint marked as Resolved Oh... I thought I'm experienced enough to understand that multipliers vary from asset to asset. My silly head didn't even think of switching to another asset to look at the multiplier size :D Anyway, I apologized in advance, so, once again, Olymp Trade, you are cool guys! Thank you for wasting time on responding to such a ridiculous question. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jul 3, 2023

Verified Support

Hello, Ram Rege.

Thank you for your interest in Olymp Trade and Olymp Trade Forex. We understand your case. And we would like to answer you as below.

The multiplier values may vary for different asset types. The largest value o[censored]p to x500 can be used when trading currency pairs. You can find the information about the minimum and maximum multiplier values in the "Help" section of the "Assets" menu: select the asset you are interested in and open the "Trading Conditions" tab.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Jul 6, 2023

Verified Support

Greetings, Ram Rege.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.