[Resolved] Olymp Trade — the order does not get executed immediately

[Resolved] Olymp Trade — the order does not get executed immediately

G Govind Kala

Guys, once i try to buy the option, for some reason the order does not get executed immediately. For some reason there is a delay. I do suspect that this somehow deals with the end of bar and transition to another minute bar, but i need some confirmation. Maybe i'm missing some setting that could allow me to open the desired trade with no delay at all? I appreciate in advance your attention to this matter! Was this information helpful? No (0) Yes (1)
Nov 17, 2019 Complaint marked as Resolved I'm sorry, it turned out that order is really executed at the same moment. I did not realize at first that the 1 minute option expires not exactly in 60 seconds, but in 60 seconds + the remaining of the minute left from the bar when option was purchased. Thank you very much for you reply anyway! Olymp Trade customer support has been notified about the posted complaint. Verified Support Nov 11, 2019 Olymp Trade Customer Care's response Hello there! All deals are made strictly according to the quotes that our platform receives at the given time. Quotes are transfered to the platform from the suppliers as a continuous data stream. When you make an order, the deal is executed with the first received quote. There may be no price change at the moment of opening, so the deal will be executed with the first quote appeared. In case you want to check the rate at a particular time, use the "Quotes history" that is available to all authorized users in the "Quotes" section of the sidebar on olymptrade.com. Best regards, Olymp Trade team.
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