[Resolved] Olymp Trade — The system of types of accounts is weird, help me

[Resolved] Olymp Trade — The system of types of accounts is weird, help me

R RupeshChoudhary Sep 4, 2021 Sep 6, 2021 This thread was updated on Sep 6, 2021

In my opinion, this broker offers quite competitive conditions for traders in order to let them earn money. I guess that all the brokers should be reliable and responsive in relation to their traders, otherwise their work doesn't mean anything. By the way, I like this broker, but something weird has hapenned with my account. I've decided to deposit 600$ and I got new type of account. Someone, tell me please, why it's like that and how can I get rid of it? I don't want the new type of account, tell me how I can give back the previous type. It's so unconvenient! Was this information helpful? No (0) Yes (0)
Sep 10, 2021 Complaint marked as Resolved I guess I ought to be more attentive I think. I understand what was going with my account, everything I had to do is just to pay attention to the whole information on the website of this broker. Next time, I will check all the information before start complaining. Olymp Trade customer support has been notified about the posted complaint. Verified Support Sep 06, 2021 Olymp Trade Customer Care's response Hello, dear Rupesh! Thank you for sharing your opinion with us. We are glad that you appreciate the favorable trading conditions. As you have deposited the account with a $600 amount, your account status has been upgraded to Advanced. It allows getting an expanded number of privileges, such as reduced commissions for the Fixed Time Trades mode or the opportunity to take part in weekly specialized webinars. A status is assigned for precisely 30 days, the status will be changed automatically after this period (unless you decide to keep the status by accumulating the required amount of the experience points, receiving a special reward on our “Trader’s Way” program, or making a deposit starting from $500). If you have any further questions, feel free to ask. We are always there to provide you with full assistance. Best regards, Olymp Trade team.
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