[Resolved] Olymp Trade — Trading is not available

[Resolved] Olymp Trade — Trading is not available

A Arjun_Mammen Jan 6, 2022 Jan 10, 2022 This thread was updated on Jan 10, 2022

I have been trading with this broker for several years, at first it was unstable, then I got into a rut and now FTT is my main source of income. Traveling is not something many people do now but from time to time I visit relaties abroad. When I come there, the website gets bloked. I could not log onto the trading platform of my broker Olymp Trade, as I understood that trading from that country is just not available. But this is my main income, so it really upset me. What should I do in this situation? How do I know where trading will be available to me? Was this information helpful? No (0) Yes (0)
Jan 11, 2022 Complaint marked as Resolved I don’t know why you are unable to log into the platform. Perhaps, you are using the incorrect login data. Olymp Trade customer support has been notified about the posted complaint. Verified Support Jan 10, 2022 Olymp Trade Customer Care's response Hello dear, Arjun_Mammen! We really appreciate you taking the time to share your feedback. Countries, where we provide our services, have a specific license for Fixed Time Trades. Unfortunately, trade is not allowed in all countries. You may find the full list of the non-eligible countries, in clause 11.1 of the Service Agreement: https://cdn1.olymptrade.com/1.0.17916/docs/terms/general/en/service-agreement.pdf Best regards, Olymp Trade team.
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