[Resolved] Olymp Trade — Was I misled?

[Resolved] Olymp Trade — Was I misled?

V Vadin D Dec 20, 2023 Dec 25, 2023 This thread was updated on Dec 25, 2023

I came here only because I detected that Olymp Trade broker offered access to a variety of trading modes. Some guys in the internet even spoke about the opportunity to comprise a real investment portfolio due to the help of the separate Stock mode. When I started working with this broker, I of course tested conventional forex trading, to get convinced of the absence of any troubles connected to deposits, withdrawals, stabiltiy of the platform and order execution and so on. Everything was great, I am thankful to the company for being so modern and claimed i nthe trading community. However, weird things started appearing once I decided to delve into Stock investments. For no reason, they are not available to me, I look at the chart, try to buy Coca-Cola stocks, but nothing happened, like everything is topped and that's it. What's that? I was misled about the polyfunctionality of the olymp trade platform or what? Was this information helpful? No (0) Yes (0)
Dec 28, 2023 Complaint marked as Resolved Oh... Here it goes to the complete lack of experience of mine. I had no idea that Stock market opens in particular time, I thought it was available the biggest part of the time during the day. Thank you the team for clarifying this information to me. I promise I will educate myself on this and other matters not to bother you next time. Olymp Trade customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related Olymp Trade reviews

View all 1507 Olymp Trade Reviews

Comments

Olymp Trade Customer Care

Dec 25, 2023

Verified Support

Hello, Vadin D.

Thank you for your feedback. We strive to provide the finest trading conditions for our users. Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. Regarding your concern, Olymp Trade offers Stock trading mode which shall be accessible in the platform. However, if it's nice available durinf the time you checked it, it might be because the trading schedule of the stocks are closed. You can check it again to verify -- on the weekdays, for example.

Let us know if you have any other questions or concerns.
Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Dec 29, 2023

Verified Support

Hello, Vadin D.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.