[Resolved]  Olymp Trade — Where are the trading signals they promised?

I explored thoroughly the trading conditions at Olymp Trade and the customers' feedback. No need to mention that I am a beginner and I was looking for a platform that would give me an opportunity to trade, and eventually make small profits all while I am learning and improving my trading skills.
The main reason why I joined Olymp Trade is because it was considered a beginner-friendly platform, which proved to be one. Also, I liked that they offered ready-to-use trading strategies and they said they would provide me with trading signals.
However, no trading signal was given to me even though I had been trading for a week. I don’t understand clearly those statuses, do I need to reach a certain status to open up this feature?
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Oct 20, 2023
Complaint marked as Resolved 
Alright, I get it now. I needed to activate this feature for trading signals. In my defence, it was not written anywhere, or maybe I missed it. Anyway, it is available even for the starter status, so I activated it and started receiving signals. It feels good that they delivered whatever they promised. If you have a similar issue like I had, you need to activate Trading signals in the Settings menu, under the Notifications tab. By default, this feature is turned off. You need to turn it on.
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Greetings, Munaf Chokshi.

Thank you so much for choosing Olymp Trade. Indeed, it is a platform that can help you enhance your trading skills while also being beginner-friendly. Regarding the trading signals, they are placed in the Market as real-time trading signals from the company's analysts. You can purchase this to help in your trading. However, there are also free signals where you can see at the bottom left side of the platfrom if you are trading using a web browser.

We wish you success in your trading!

Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Dec 28, 2023
Verified Support
Greetings, Munaf Chokshi.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.

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