[Resolved]  Olymp Trade — Why doesn't the mobile version work?

I have finally improved my trading strategy, it's like heaven and earth compared to what I had before and what I have now. My last month in Olymp Trade has shown me good results, the result is not 100% impressive, but what I'm seeing right now is quite satisfying. My trading is not for me easy, but now I know the price of trading and it's already changed a lot. Now I set my priorities in a different way.
In my job I am often on the road, on business trips and on the train. I really need to work on the mobile version of the platform. I tried to download and install it through the search engine, but unfortunately nothing works. Can you tell me what might be the reason?
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Thank you for such a quick and timely response. I actually did as you wrote and the problem was solved. I can now trade from the mobile version of the app without any problems.
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, dear Asmianto Andriani!

Thank you for reaching out to us. We are glad to hear that you are satisfied with your trading results. Please, contact our support team so that our specialist can provide you with full assistance on this matter. Kindly give our specialist more detailed information about your attempts to install a mobile application to narrow down the list of possible causes. You can get in touch with our support specialist via e-mail [protected]@olymptrade.com, in a live chat at www.olymptrade.com, in direct messages of our group www.facebook.com/olymptradecom/ We will be grateful if you keep us updated in the comment section.

Best regards, Olymp Trade team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1511
    Pending
    376
    Resolved
    1102
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information