[Resolved]  Olymp Trade — why I didn't get the bonus for the first deposit?

Could you please advise, why i didn’t get the bonus for the first deposit? I heard that it is offered to all the clients, at least for the first deposit.
I’m interested in trading, options, and forex for a long time and i’ve been trading on a demo account on olymp trade platform, attended free webinars, actually i’m a little bit aware of what is what. And i wouldn’t miss an offer to get the bonus... Why don’t you give the bonus, although you advertise it?
Was this information helpful?
No (0)
Yes (0)
Sep 4, 2019
Complaint marked as Resolved 
Sorry, I didn’t read the bonus conditions and therefore I didn’t know that it is applied only if you deposit within an hour after the registration. Theeen it’s clear, I registered on the platform a long time ago.
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Olymp Trade Customer Care's response
Hello!

100% bonus is available only for the new traders. The bonus is activated if you deposit from 30$ during one hour after registration.

If all conditions had been completed, but you didn't receive the bonus, please, give us the ID of your account. We will check everything! Best regards, Olymp Trade team.
Complaint comments 

Comments

I am deposited 100 rs. Tow time but tow time 7.534 rs cut hy
Olymp Trade Customer Care's response, Sep 10, 2019
Verified Support
Hi! You can contact us any convenient way: via e-mail [email protected], in the live chat at olymptrade.com or in
our group facebook.com/olymptradecom/ We will help you!

Best regards, Olymp Trade tea

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1507
    Pending
    368
    Resolved
    1099
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information