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[Resolved]  Olymp Trade — Withdrawal never received

Hi. I made a withdrawal request of Rs. 770 on 6th of January 2023 but haven’t received the funds in my bank account till now. It’s been 7 months. When I sent an email to the support of olymp trade, they never resolved my issue. They asked me to submit bank statement from the date I requested withdrawal to the current date. This conversation happened on 13th April 2023. And after I submitted my bank statement and everything, no response came.I am attaching the screenshot of everything. Very disappointed and feel like cheated of my money.
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Aug 5, 2023
Complaint marked as Resolved 
Very prompt and helpful. Received my withdrawal amount. Thanks
Olymp Trade customer support has been notified about the posted complaint.
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Comments

Greetings, Ay270.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.
Reply
ay270's [Complaint's author] reply, Jul 6, 2023
Hi. My account ID is 88123469. Please look into it and kindly resolve my issue
Olymp Trade Customer Care's response, Jul 6, 2023
Verified Support
Hi, dear Ay270.

Thank you for letting us know about this. We will make an investigation into your case. We will contact you shortly,

Best regards, Olymp Trade team.
Been more than a month still no progress. Last asked for my bank statement and since then they have been quiet. It’s going to be almost 2 months since my complaint and 8 months since i made the withdrawal which I never received.
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