[Resolved] Olymp Trade — You need a widescreen monitor for their platform

[Resolved] Olymp Trade — You need a widescreen monitor for their platform

V Vijayent K Sep 6, 2023 Sep 6, 2023 This thread was updated on Sep 6, 2023

I appreciate the simplicity and comfort in trading that Olymp Trade has brought to the industry. Their trading software is one of a kind. Truly unique design, and completely different from what I am used to. Let’s start with the design. Pretty neat with colours and buttons, everything important is already on the screen. No need to search and look for it. However, the chart area is pretty small. I see that this platform is designed for those expensive widescreen monitors. If you have one, then you will enjoy the interface even more. If you are just like me, trading from a laptop, you will need to zoom in to find your chart. Too many unnecessary tabs on the screen that overwhelm the interface. I would design it differently and put more emphasis on the chart. Was this information helpful? No (0) Yes (0)
Sep 9, 2023 Complaint marked as Resolved My bad guys, I didn’t know that I could close the tabs that were taking up space on my interface 😂 The first time you open the app, the Trades tab is open by default, but you can close it whenever you want to focus on your charts. Yeah, still a windscreen monitor would work better, but it’s not a problem to trade from a standard laptop or regular screen too. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Sep 6, 2023

Verified Support

Hello, Vijayent K.

Thank you for your interest in Olymp Trade. We strive to provide the finest trading conditions for users. They include neat and wide monitors. Your feedback is very important to us. We would like to know more about your suggestion. We hope that you will reach out to our support team. So that we can take a good note on your idea.

Right now, you can zoom in and out easily with 2 fingers in your mobile app. But if you need more space, we suggest to open it with a laptop or a desktop. That would give you more space and focus on the chart.

Please help us to improve by providing more information on your experience. We can be reached via our email.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Sep 13, 2023

Verified Support

Greetings, Vijayent K.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.