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Dear avadhesh11,
Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.
Regards,
Videocon Online Team
Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.
Regards,
Videocon Online Team
Dear Videocon online Team, I have a similar complaints like the one Avdesh have raised here with your same "Om Sai Service Centre" Address : Dharti Enclave, Shop no.5, Plot no.53, Sector 36, Kamothe, Navi Mumbai - 410209".
I have Sansui led TV which gone bad in the month of August due to display panel issue.
I called up your service center for help and your service center reported display panel issue with the TV claiming charges of Rs. 9500 with warranty of 6 months.
I paid and brought the TV at home and sadly the display panel again gone bad in mere 2 months and I called up service center number[protected]/[protected] and raised the complaint. Now I have been following up this numbers since last 25 days and these numbers but are not answering my calls. I've tried almost 200-500 calls with N number of messages but no response either. I also visited the service center twice at Kamothe and found the Shutter half opened with no one available for the entire day. Im really surprised that how does a reputed company like videocon deputes such careless authorised center.
Im attaching the service center pics which always remains unavailable to the customer.
Regards,
Kailash Borkar
Mob:[protected]
Kalyan East.
I have Sansui led TV which gone bad in the month of August due to display panel issue.
I called up your service center for help and your service center reported display panel issue with the TV claiming charges of Rs. 9500 with warranty of 6 months.
I paid and brought the TV at home and sadly the display panel again gone bad in mere 2 months and I called up service center number[protected]/[protected] and raised the complaint. Now I have been following up this numbers since last 25 days and these numbers but are not answering my calls. I've tried almost 200-500 calls with N number of messages but no response either. I also visited the service center twice at Kamothe and found the Shutter half opened with no one available for the entire day. Im really surprised that how does a reputed company like videocon deputes such careless authorised center.
Im attaching the service center pics which always remains unavailable to the customer.
Regards,
Kailash Borkar
Mob:[protected]
Kalyan East.
kailash borkar's reply, Nov 18, 2018
*I called up service center number 8881055501/7738702928
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
Regards,
Videocon Online Team