One Plus — Refund Not Received from one plus

Address:	sanjay coloney Pantnagar
Website:	One plus

On 28 September 2022, I ordered a new "OnePlus 10R 5G" phone under exchange offer Order Number M[protected] . On 1st October 2022, the bluedart delivery person came and rejected the old phone for exchange and cancelled the order AWB [protected]

Until today i.e., 29 October 2022, I have not received my refund amount of 23, 339/- rupees. As per One plus Customer care they have process refund successfully dated 12 October, you will get amount in next 1 to 10 working days .
I have called their customer care multiple times and all of them say that you will get it update next 24 to 48 working hrs. But, tomorrow never complete One plus 48 hrs.