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OnePlus India Complaints & Reviews

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Updated: Jul 7, 2026
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OnePlus India reviews & complaints(1196)

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S
Sankariaravind
from Chennai, Tamil Nadu
Jul 7, 2026
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Defected product was sold

Address: Instakart Services Private Limited, Plot No A1, Haringhata Industrial Park, District Nadia, West Bengal ,IN-WB , India, 741249

Recently I ordered Earbuds through your service where I can find quality issue, and it seems to be used by someone....
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S
shripadnawalkar
from Mumbai, Maharashtra
Jun 27, 2026
Jul 13, 2026
This thread was updated on Jul 13, 2026
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Green Lines on the Screen

Dear Sir/Madam,

My name is Shripad. I have been using OnePlus115G for the past couple of years.
Recently, the screen of my phone developed a few green vertical lines.

I read a notification on the OnePlus which states free lifetime screen replacement for green lines issue.

Following this notification, i decided to visit the OPPO service centre in Andheri East.
What followed was...
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Pm0909
from Mumbai, Maharashtra
Mar 26, 2026
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Request for Waiver of Display Replacement Charges / RO no: IPS001025-AS2603150018

Dear OnePlus Service Centre Team,

I am writing to bring to your attention the charges applied for the replacement of my device’s display. As per my understanding, this is a software issue and fault acknowledged by the company, and the display replacement should be carried out free of cost.

However, I have been informed that charges are being applied for this replacement, which I believe is incorrect and unfair....
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Dear Respected Officials,

I am writing to you distressed and disappointed over the terrible service and unjust denial of warranty for my OnePlus Buds 3 by the OnePlus company.

Product & Purchase Information:

Product: OnePlus Buds 3
Purchase Date: May 01, 2025
Warranty Status: Within 1-year warranty period
Purchase Price: INR 4, 599

Nature of the Issue:
br...
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To
The Customer Support / Grievance Team
OnePlus India

Dear Sir/Madam,

I am writing this email to formally raise a serious complaint regarding the **extreme negligence, repeated delays, and mishandling of my phone** by your authorized OnePlus Service Center Jaunpur.

I visited the OnePlus Service Center at **JAUNPUR** to get my phone display repaired. The service center staff informed...
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F
Fahad sha
from Indore, Madhya Pradesh
Nov 22, 2025
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Green line issue Indore Satya Sai squir

Address: Oneplus
Website: Experiencestore.oneplus.in

Dear OnePlus,
I am obliged to write this mail out of serious disappointment upon my visit to Oneplus service center of vijay nagar indore.
I am a loyal customer of since the days when it was struggling to capture the market share i have used oneplus since 5 Series and never been so disappointed because of service.

My device one plus 9R is facing green line issue but i didnt visited service center as i cannot...
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A
anyam sai mounika
Oct 15, 2025
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Mobile phone

Address: kedarlanka kothapeta mandalam east godavari district,533223

Recently I have given my one plus 8 phone to one plus service centre. After few days I am observing my phone screen was becoming yellow colour....
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I purchased a OnePlus 9 mobile in 2022, which developed a green line issue on the screen. I visited the service center and was issued a voucher to buy a new device from the OnePlus website.

In 2023, I used the voucher to purchase a OnePlus 11. Unfortunately, in 2024, the same green line issue appeared again. The service center replaced the screen under warranty.

However, on 18/08/2025, the green line issue reappeared....
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K
khansalman374733
Sep 1, 2025
Sep 1, 2025
This thread was updated on Sep 1, 2025
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Display green line issue

Dear OnePlus Team,

I am writing to formally raise a complaint regarding a serious display malfunction in my OnePlus 8 device and the unacceptable delay in service response that has now resulted in denial of warranty coverage.

My device initially developed a green line on the display, a defect widely reported across multiple OnePlus models. Recognizing the seriousness of the issue, I promptly contacted your authorized...
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N
Nithya1973
from Chennai, Tamil Nadu
Aug 29, 2025
Oct 10, 2025
This thread was updated on Oct 10, 2025
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Earbuds not service properly in Bangalore service center

I had sent my OnePlus Buds for service to your Bangalore center under warranty. However, after receiving them back, they are in the same faulty condition as before.

I am unable to understand what work was carried out, as the issue still persists.
If you are committed to providing warranty service, why was my problem not resolved? This reflects a lack of focus and care from the service team.

I request you...
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P
PrithivirajG
from Chennai, Tamil Nadu
Jun 28, 2025
Nov 30, 2025
This thread was updated on Nov 30, 2025
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Not Delivering Promised 4K Resolution Video Quality on OnePlus 12 - In OTT(Netflix Premium)

To,
Consumer Complaints India

Subject: Complaint Regarding Persistent Netflix Video Quality Issue (Capped at 480p/720p) on OnePlus 12 despite Premium 4K Subscription

Dear Sir/Madam,

I am writing to express my extreme dissatisfaction and frustration regarding a persistent issue with Netflix video quality on my OnePlus 12 (512GB/16GB) device. Despite subscribing to the Netflix Premium plan...
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A
aggrievedcustomer2022
May 25, 2025
May 25, 2025
This thread was updated on May 25, 2025
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Oneplus buds pro battery issue repair refused

I bought an OnePlus Buds Pro which started getting battery/connectivity issue when it was in warranty. However, due to busy life I did kot approach them as the ear buds worked for about an hour or two which I needed. I had in mind that for a reasonable cost it will be repaired.

However, when the issue got so worse that earbuds would work for a few minutes only I booked their pick&drop repair service. The company and their...
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A
arunbhat
from Ernakulam, Kerala
Mar 21, 2025
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Worst service customer care

Address: Thereparambil house t d north gate

Dear sir,

i have raised screen complaint for my one plus tv multiple times at customer care no:[protected] on 10th march 10:40 am, 14th march 4pm, 15th march 11:58pm and 21st march 4:08 pm, and there is no update for repairing and also the warranty date is expires on[protected] .

please check with the priror team and take necessary action against this .

thank you
arunbhat
[protected]...
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S
Subhash Peddireddy
Aug 27, 2024
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Oneplus nord buds 2r

Address: parul university ,vadodara,Gujarat,391760

I have purchased the product on May18 2024 and now I got an issue regarding the buds.my right earbud is not working properly (audio imbalance) now I have the warranty for one year i.e may18 2025 ...I have requested for service repair (pick and service) but they are responding regarding my concern

8/25/24, 6:14 PM - Subhash: I have an issue regarding with my OnePlus Nord 2r buds
8/25/24, 6:14 PM - Subhash: Audio...
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H
Hiren Bhadra
from Dombivli, Maharashtra
Jul 16, 2024
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service center confirmation - unique telecom pp chambers dombivli east

Dear Team,
I have called One plus toll free number several times and raised a complaint with regards to confirming on one of the branches of One Plus.
There is a Service Center in Dombivli (E) Thane - Unique Telecom P. P Chambers, who claim that they are authorized service center for One plus, however there is no such mention about them on One plus website neither are the One plus call center people aware of this.
Hence...
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Hey
I purchased oneplus open in[protected]
After few days in phone display black patche n line are coming. I m going oneplus care service center approx time 12.30pm they check my phone properly. No damage n good condition phone. tell me we call u after 5-6 hours. approx 5.30pm I received service center call he tell me your phone display is damage, next day I m going service center n check my phone. in my phone display 4spot...
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A
anujgupta1990
from Karnal, Haryana
Nov 19, 2023
Nov 20, 2023
This thread was updated on Nov 20, 2023
Resolved
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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

Maine oneplus wireless z2 anc neckband purchase kiya tha, jo ki sahi se work nahi kar raha tha, then maine customer care par call karke complaint ki, next day 30 october ko oneplus team ke courrier wale mujhse product verify and check karke le gye 31 october ko product service center phoncha or 1 november ko unhone kaha logistic team ne galti se hume dusra product de diya hai, then mujhse invoice manga maine de diya mujhse product ke video...
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A
Arnab_Das
from Kolkata, West Bengal
Aug 23, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Resolved
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OnePlus Bud Pro (Battery Drainage Issue)

I have bought OnePlus Buds Pro (7.2.2022) a year ago. Unfortunately, the Airpods has been causing issues (Battery Draining) and as of now I am unable to use it. Therefore, considering the price range it is bought (i.e, 10, 000 INR) it is expected to be more durable than it seems to be.
Although after raising the concern from past 5-6 months, absolutely no help I got from the respective company considering all the above condition of...
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Due to latest software update to oxygen 13, All the 8t, 9pro, 9t mobiles got a green and pink line on screen. When I reached OnePlus service center they were saying we are not responsible to replace your screen if your screen has a minor or major damage also. It will be only replaced free of cost if your phone falls under warranty and has not small and very minute screen or phone damage anywhere or else need to pay 15-20k for screen replacement...
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S
Shree Chaurasia
Jun 22, 2023
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Oneplus 7t damage due to company Software Update

I bought oneplus 7t on 29/09/19 while using the phone few days ago on 16 june 2023 my device hang and not responding anything i tried to restart but still no response was there i try to reset my phone then also no response was there but my phone was dead not charging nothing response was coming. I took the phone to near service centre they check the phone throughout and told me due to software update and glitch the motherboard of the phone...
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