OnePlus India
OnePlus
Customer satisfaction rating: 2%
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472
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OnePlus India Customer Care

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Address
Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place
New Delhi
India - 110019

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
157
down
85

Additional info
Service Centres in India:
https://s3.amazonaws.com/oneplussupport/OnePlus-Service-Centres-India.pdf

Submit a Complaint
Customer satisfaction rating
2%
Complaints
472
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun 09:00 am - 09:00 pm

OnePlus India Complaints & Reviews

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I have OnePlus 9 pro in which the charger stopped working 4 days ago i tried reaching OnePlus live chats, call, tweets etc
But I can't get any good response at all
They only say visit the nearby service center and nearby service center is 400 km away from my hometown ...but i contacted all of the service center nearby before reaching there as a confirmation but no service center have the stock of the charger they asked me 10-12 days and one of the service center talked like i am a jobless guy i don't have any work he didn't listen to the issue and spoke only that come to the service center and he cut the call so i was so disappointed that i bought a flagship product but i can't get any options from OnePlus to replace is asap
For a charger i have to wait 15 days this is the service i accept buying a flagship product..the whole team is making me fool all the authority i talked they come to the point that visit the nearest service center.. what i will do visiting no stocks are there...
Jun 19, 2021

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    Sound slowly connection problem and battery issue
    Jun 16, 2021

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      My device one plus nord has given to repair wia insurance company(zopper) to one plus store its almost 2 months complete, but i cant have my device yet, i called them every day thay can't doing anything about my device everyday they tolled me just wait 2 daiy Frome 2 month this is so long time now
      I request you to please halp me
      Thank you
      Jun 14, 2021

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        My name is akshay patel. And I’m user of one plus.
        Before few days ago my one plus nord get blast which was (cost...
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        I have problem in my mic. it sometimes volume increase and decrease automatically.
        Jun 10, 2021

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          Charging cable automatically started not working without any harm I buyed new phone oneplus 9 pro product is in warranty please replace it as soon as possible my phone is switched off

          Email [protected]@gmail.com
          Jun 06, 2021

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            Dear Team,

            Please be informed i have come across a serious bug on your OS security side, for face lock.

            Were an identical real time face is able to unlock an ONE-PLUS device as an registered user.

            You can contact me on the below email id:
            [protected]@hotmail.com / [protected]

            This is an serious issue and can lead to breach of confidential data if the phone is stolen or used by identical person.
            Jun 02, 2021

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              OnePlus phones bad in quality.
              OnePlus worst after sales service.

              Not able to manage con calls on my...
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              I ordered Oneplus band strap from OnePlus store and after two hours of ordering I changed my mind and cancelled the order...
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              Dear Team,

              I have raised a concern 2 days back for my oneplus buds Z which was having some problem in hearing...
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              Dear sir,
              My order id is M[protected]
              I ordered on 26 april 2021 protection plan for my oneplus 9 phone...the...
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              This is a reminder mail for the complaint which I have raised on 21.04.2021.Please revert me for the same as soon as possible.
              Still I have'nt received any calls or emails from your side.
              May 03, 2021

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                No information on this yet. its been 2 weeks after numerours follow-ups.
                Customer care executives are useless...
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                I have purchased this one plus nord mobile in october 3rd 2020. When I purchase this phone I didn't find any issue with the...
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                Hello Team,
                I have been contating oneplus team, through emails, chats and calls yet no response.
                I am given a faulted remote and that is been replaced even after raising many requests
                Apr 25, 2021

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                  Hi All. I had to receive refund for a product that i purchased from one plus website. I've paid CASH for that product. When i contacted further regarding the refund status. They sent me a mail that amount will be refunded to your bank account within 5-7 days. I don't have any bank details in my oneplus account and this was my first order and that too COD. So when checked back with the oneplus team they said refund is already processed to your bank account. I don't have any bank details with them neither received on any bank account any refund money. This case is still open after 1month of my order date and I haven't got my money refunded yet. Please don't buy from one plus site, thinking of it being authentic and safe. You might end of loosing your money.
                  Apr 24, 2021

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                    I ordered the wrong wire by mistake, I was supposed to order USG wire which is the charging wire. But the I ordered the type to type c wire which was by mistake and idk what's the problem In returning the order. Since I've even used it.
                    Apr 23, 2021

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                      To,
                      The Manager,
                      One Plus India

                      Subject:- Complaint letter for One plus 8 pro
                      Dear...
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                      I am using one plus 7 mobile phone. For past few months, multiple (more than 50) contacts generated for a single person which leads to some issues in contact list in my phone. Whenever, I am opening the contacts, my phone became very slow. I am not able to fetch contact detail of any person already saved in my contact list.
                      Apr 20, 2021

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                        I brought my oneplus wireless bullet z bass edition on nov1/2020 but now the right side speaker is not working properly please help how can I claim my warranty
                        Apr 13, 2021

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