One Plus — Vertical Green line issue on display

Address:Kl-5, A-2, Room no - 13, Sec-1E, Kalamboli, navi mumbai
Website:One plus

Hello,

I am a one plus user from past 5 years, I bought my second one plus mobile (One plus 9r) on July 2021. However today i noticed a vertical green line on my display. Please note that the phone has not been damaged nor fallen. When i investigated this issue on internet, twitter i found that i am not the only one experiencing this issue, it has come to my notice that the all those who have complained about this issue to one plus service center they have denied doing it free of cost stating this as a hardware issue, however please note that this hardware issue is caused due to software bug and one plus needs to take the whole responsibility of this issue and resolve this by giving free display replacement even if the warranty period has expired as there coding in new updated has blown the display.

They are scaming the complaints by telling the forum that this is an hardware issue but they have actually caused this issue due to their updated firmware. Please help me with this issue and company like one plus needs to be punished for looting peoples hard earned money.
+1 photos
Was this information helpful?
No (0)
Yes (1)
OnePlus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OnePlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    1167
    Pending
    0
    Resolved
    38
    OnePlus India Phone
    +91 80 0852 2008
    OnePlus India Address
    Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place, New Delhi, India - 110019
    View all OnePlus India contact information