OnePlus India — After the update phone got locked and lost very important data

Address:

Bangalore

I am using oneplus 6, on 3-feb-22 i have updated the security patch. After the update i am locked out of my phone. unable to unlock whichever the password i am giving it is not taking. Because of this i am about to lose very important data for which i am not ready.

I have contacted customer care/center they mentioned i have do hard reset and make work but i will loose all my data.

I want my phone to be unlocked without losing the data, or else get the data out of the phone and will do anything after that.

I think such a big companies not giving any importance to the people's emotions.

I dont know why having such big companies are unable to perform this small unlocking or getting the data out.

With all the trust people are using your brand, We believe that any problem occurs it will get resolve.

I kindly appeal please get me te solution.