OnePlus India — Bad service and phone not working since october 2015

Address:	Ernakulam, Kerala, 682002
Website:	oneplus.net/in

Ref: - oneplus imei [protected] (replaced with [protected])
Service job nos srrg[protected], srrg[protected],
Srrg[protected], srrg[protected], srrg[protected]

Sub: - the worst phone and service, phone not functioning since oct 2015

With great anticipation i bought this phone in march 2015, assuming and hoping for a good experience. little was i to know my agony would start 6 months down the line in october 2015. suddenly the mic stopped working. i called up your customer support, and was told you have no service center in goa, and was told to bring the phone to a service center in bangalore. the call center executive was so ineffective, he wanted me to come down to bangalore to have the phone repaired. i took the phone to kochi, to the service center. little was i know the incompetence of the service centre. they took 3 weeks to repair the phone. the phone worked for 1 month and stopped working again. the phone was again sent to the repair center. the phone was again kept for repair for 1 month. after which the camera stopped working. the phone was given back to the repair center, and the phone was there for 3 weeks.in the month of april the phone was returned back to me and it was switched on in may. the mic was not working again.
I took the phone back to the service center and informed them that i do not want the phone, and to return my money. i have given the original packing, along with the accessories back to the service center on may 14 2016.

I have no faith in this product and i am not interested in owning any oneplus models anymore. i got a call from the service center 3 days ago that a new oneplusone has been sent.
I am sorry i do not accept this. i have lost more than 7 months of not having a phone, getting the worst service from any cell phone company, and on top of that they have the audacity to say the warranty will not be valid as it has expired

Please help me find a soultion as this is nothing else but cheating.

Regards

Vikram jain