OnePlus India — Complaint not attended by one plus

Address:	Chandigarh, Punjab, 160055
Website:	[email protected]

Dear sir

I purchased one plus on september, 01. My phone 's gorilla glass is broken what we can see from physical appearance of display. We had written mails, gave you reminders but sorry, we haven't received any positive response. I called your toll free no 10-15 times, only getting assurance that we will get the verification call than only we can do something. But no call has been received by me. I also visited your service center at chandigarh but the response is same that a verification call is required.in this age we have to wait for 15 days to get a verification call and a phone to get repaired.

Today again i called ad assured by mr mehaboob having employee code 36 that it will be resolved by 5 pm today.

I hope it will be done otherwise i will be forced to write a complaint in consumer court