B -145, Brotherhood Apartments,, H block, Vikas Puri
I was purchased one LED oneplus production from reliance digital. Some issue was in that LED and I was lodged the complain with customer care on 23rd September 21. Complaint id is S20210923. On 29 engineer called me over my mobile and ask the screen shot and I was provided to him. He told me that panel issue and LED is under warranty. He has send the indent to company for replace the panel . Almost 50 days over but my complain not resolve. I was 8-10 times called on customer service no. & everytime they replied that it will take 3-4 days. I also visited reliance digital hub and they also send the mail to concern executives.They provided the mobile numbers of oneplus area manager. I was try to contact them over mobile but everytime they not received my phone. I request to lodge my complain against the company as well as concern executive for not resolved the same .
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