OnePlus India — Defective mobile

Dear team,

Kindly helpvme to get resolved.

I have purchased new mobile on 02.01.2023. And having hanging problem and screen not appearing in next day.

I have told the same thing to Porvika shop they advised me to update the sofware snd the same i have done. But again problem arises on 8th day of mobile purchased. Then i have requsted poorvika shop gor replacement of same. But poorvika team suggested me to visit service center. I have done the same thing.

In service center mobile reseted and given to me. Then when i have updated mobile with oxygen 8.1 again same problem facing, means mobile hanging, screen not appearing and switching off itself.

So as problem araises 1st time on second day, 2nd time on eight day and 3rd time on 16th day, problem is with new mobile only and it is defective mobile, and above all happens in first 15 days only, so kindly help me to get replacement of defective mobile.

In case of any information kindly call me on [protected].

Thanks & Regards
Ishwar
[protected]