Television keeps on restarting while using, we are not able to watch anything without problems. Software has been updated twice, motherboard has been changed and now technician has asked for panel replacement. Seeing such quality of a newly bought TV is raising concerns for long term use. We have raised multiple complaints either to fix this issue or replace this unit with a new one, since the technician is unable to fix the issue from almost last 2 months, we are requesting to replace this unit with a new one. We are not certain that TV will work as it should in long term as its major parts i.e., Motherboard and panel are to be changed within one month o[censored]sage. Major disappointment for us is that technician always closes the request without even fixing the issue and we have to again raise the complaint to customer support. We have been raising multiple complaints since November first week and no resolution is provided, complaints can be tracked via customer id - C118853 Was this information helpful? |
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