OnePlus India — Delay in providing service

Address:S/O Kanhaiya lal agarwal,Lal bazar, Bora Patti,near Saraswati Sishu mandir School,Jharia,Dhanbad,Jharkhand-828111

Buyer name - Hemant Agarwal
Model No - OnePlus TV 32Y1
Date Of purchase - 25 Oct 2021
Order Number M[protected]
Service request date - 29 Oct 2022
Request Number: IN05153TV[protected]
Service Type: Repair
Issue Description: The display is not working correctly. There is a colour glitch in the display panel.

Today's date is 21st November 2022 and till now my service request is still open. When I contacted the service centre they told me that it will take 10 to 15 more days to solve my problem.

Now it's been approx. 1 month my TV got damaged, now you tell me how a person can manage without TV for 1 month in today's era. I have never seen such poor service in any other company. I should have been given another TV by the company during this interval as the company fails to provide me with timely service.

Looking forward to your speedy co-operation to solve my issue.

Warm Regards

Hemant Agarwal
Lal Bazar, Bora patti
Jharia, Dhanbad(Jharkhand)-828111
Mob no -[protected]
Email Id- [protected]@gmail.com
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