OnePlus India — display not proper. after the latest update the screen has become yellowish and is not give proper colours in display

Kansals_anand

from Faridkot, Punjab

Address:	176001
Website:	One plus india

The device is also facing battery since the last update and only lasts for 14-16 hrs even with data off and idle in pocket

The screen issue is that it has developed some sort of yellow tint in general for display. When i transfer pics from my phone to other they look very good and bright. But in my handset they appear yellowish and dull. I think the colour balance is improper maybe in the sgrb spectrum. Also tried manualy customising, but did not improve much.

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OnePlus India customer support has been notified about the posted complaint.

Aug 19, 2017

Updated by Kansals_anand I have also contacted customer service and they contacted on email. Then i recd a call a rep but they are not providing feasible solutions. They are asking to go to service centre which is min of 300-400 km from my home. When i provided alternative solution like sending them pics taken from another mobile and screenshots etc they did not agree. Not the most helpful cust service and very pathetic way of communication. I also told them to send a replacement handset and will give this in return, but did not agree. What is the use of spending 30k on phone when they dont genuinely tend to your simple issues. Fed up with this company. I did a big mistake to refer this handset to many of many friends and also asked them to buy one plus 5.